| Income Statement for eLoyalty Corp. (ELOY) | | | | | | | Income | in Thousands of Dollars | | | 12/2007 | 12/2006 | 12/2005 | 12/2004 | 12/2003 | | | Operating Revenue | 102,105 | 89,828 | 79,008 | 72,573 | 62,579 | | Adjustments to Revenue | - | - | - | - | - | | Cost of Revenue | (70,363) | (73,056) | (60,550) | (50,472) | (45,732) | | Gross Operating Profit | 31,742 | 16,772 | 18,458 | 22,101 | 16,847 | | | Selling/General/Admin Expense | (47,075) | (25,328) | (20,385) | (20,429) | (26,123) | | Research & Development | - | - | - | - | (9) | | EBITDA | (15,333) | (8,556) | (1,927) | 1,672 | (9,285) | | Depreciation & Amortization | (3,609) | (2,465) | (5,683) | (8,357) | (8,297) | | EBIT | (18,942) | (11,021) | (7,610) | (6,685) | (17,582) | | Interest Income | 1,484 | 681 | 374 | 231 | - | | Other Income, Net | - | - | (411) | - | (301) | | Total Income Avail For Interest Expense | (18,791) | (11,077) | (7,647) | (6,454) | (17,883) | | Interest Expense | - | - | - | - | - | | Pre-Tax Income | (18,791) | (11,077) | (7,647) | (6,454) | (17,883) | | Income Taxes | 53 | (71) | 17 | 587 | (388) | | Minority Interest | - | - | - | - | - | | Net Income from Continuing Operations | (18,738) | (11,148) | (7,630) | (5,867) | (18,271) | | Net Income from Discontinued Operations | - | - | - | - | - | | Net Income from Total Operations | (18,738) | (11,148) | (7,630) | (5,867) | (18,271) | | | Normalized Income | (17,405) | (10,411) | (7,630) | (5,867) | (18,271) | | Extraordinary Income | - | - | - | - | - | | Special Income/Charges | (1,333) | (737) | - | - | - | | Income from Cum. Effect of Acct Change | - | - | - | - | - | | Income from Tax Loss Carryforward | - | - | - | - | - | | Other Gains | - | - | - | - | - | | Total Net Income | (18,738) | (11,148) | (7,630) | (5,867) | (18,271) | | | Results | in Dollars (Preferred Dividends in Thousands) | | | 12/2007 | 12/2006 | 12/2005 | 12/2004 | 12/2003 | | | Dividends Paid Per Share | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | | Preferred Dividends | 1,405 | 1,464 | 1,471 | 1,499 | 1,508 | | | Basic EPS from Continuing Operations | -2.40 | -1.86 | -1.43 | -1.22 | -3.48 | | Basic EPS from Discontinued Operations | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | | Basic EPS from Total Operations | -2.40 | -1.86 | -1.43 | -1.22 | -3.48 | | | Diluted EPS from Continuing Operations | -2.40 | -1.86 | -1.43 | -1.22 | -3.48 | | Diluted EPS from Discontinued Operations | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | | Diluted EPS from Total Operations | -2.40 | -1.86 | -1.43 | -1.22 | -3.48 | | | |