Communication study, consists of five main sectors:
· Sustainable Economy . Renewable
energy, energy conservation, recycled goods, environmental management services,
sustainable manufacturing processes and related information and services.
· Healthy Living . Natural and organic
foods, dietary supplements, personal care products and related information and
services.
· Alternative Healthcare . Health and
wellness solutions and alternative health practices.
· Personal Development . Solutions,
information, products and experiences relating to mind, body and spiritual
development.
· Ecological Lifestyles .
Environmentally friendly cleaning and household products, organic cotton
clothing and bedding, and eco-tourism.
Gaiam participates in all five sectors of the LOHAS
market with an emphasis on Personal Development, Ecological Lifestyles and
Alternative Healthcare.
The MTM
Market
Gaiam considers
the MTM market to consist of four distinct sectors:
· Childrens. Childrens entertainment
and edutainment with a positive message.
· Family Entertainment. Entertainment
that can be enjoyed by the entire family, containing no violence or profanity.
· Documentaries. Educational and
informational programming (edutainment).
· Inspirational Entertainment. Entertainment
that inspires people to expand their awareness and pursue positive changes in
their lives.
Our Content
Gaiams business model
revolves around content creation, which forms the basis for our proprietary
products. We have an in house production team that produces programming,
which has won 65 Telly awards and several medals at the International New York
Film Festival. We are fully high definition and 5.1 surround sound capable and
do the majority of our authoring and editing at our Colorado facility ensuring
the quality standards that drives our awards. We also develop childrens
programming, which have been the recipient of several Parents Choice and Kids
First Awards recognizing new products that help children grow imaginatively,
physically, and mentally. During 2006, we produced 45 new titles and added 150
titles to our DVD library through acquisitions and remakes of some of the
assets of GoodTimes Entertainment (GoodTimes). Gaiam also develops and
markets music and audio CDs and publishes printed content.
Our Products
Our visual media programs
represent an integral part of our proprietary product offering. We currently
stock approximately 10,000 stock keeping units (SKUs), of which approximately
7,000 are branded proprietary offerings, including media, accessories and soft
goods. In 2006, our proprietary products constituted over 70% of our product
sales.
Our Sales Channels
We conduct our business
across two segments. Our business segment customers are primarily national
retailers, corporate accounts and the media. We conduct our direct-to-consumer
business through our catalogs, the Internet, direct response television and
broadband and subscription clubs and communities.
· Media
Gaiam develops, produces
and licenses information and programming targeted to consumers who value
personal development, wellness, spirituality, inspirational entertainment and a
sense of community. Gaiam has an award-winning library of titles that it sells
to retailers, licenses to selected distributors operating outside of the United
States, and licenses or sublicenses for broadcast and download. Some of our
media partners include Google, Comcast, LodgeNet, Blackberry and Entertainment
One. All of our licensing arrangements require Gaiam branding to be prominent
on the programming and are subject to our royalty agreements with our
performing artists. While our licensing of the rights to manufacture and
distribute certain of our media lowers recognized revenue, contribution margins
and branding are improved.
· DRTV
Gaiam uses direct
response television (DRTV) marketing to promote LOHAS products and services,
particularly those aimed at the fitness/wellness market. DRTV marketing is a
highly-scalable distribution channel for segments of our LOHAS product suite,
and also provides broad marketing support for our retail partners, as well as
creates new direct customers to which we cross-market a wide range of LOHAS
products and services via our catalog, Internet, and subscription segments. We
capitalize on both long-form DRTV shows as well as leading home shopping
channels such as QVC. In 2006, we used the DRTV channel to launch our mass
market brand The Firm.
· Retailers
Since the inception of
our retailer channel in 1998, we have increased its breadth and diversity. As
of the end of 2006, Gaiam media titles may be found in over 68,000 stores in
the United States from 55,000 at the end of 2005. Gaiam media and other
products are currently sold across a variety of leading retailers, including
bookstores such as Barnes & Noble and Borders; media stores such as
Best Buy and Blockbuster; lifestyle stores such as Discovery Channel Stores and
EQ Life; beauty stores such as Ulta; home furnishing stores such as Bed, Bath
and Beyond and ABC Carpet and Home; natural food stores such as Whole Foods
Market and Wild Oats; sporting goods stores such as Dicks and REI; mass
merchants such as WalMart and Target, our largest customer, e-tailers such as
Amazon.com and Drugstore.com; and wholesale clubs such as Costco and Sams
Club. Many of these retailers display our products in branded
store-within-store lifestyle presentations that may include custom fixtures
designed and produced by Gaiam. We implemented our first store-within-store
concept late in 2000 and the concept has grown to over 6,000 stores by the end
of 2006, up from 4,500 stores at the end of 2005.
Through distributor
arrangements and acquisitions, Gaiam branded products may now be found in
Canada, Japan, Korea, the United Kingdom and Australia. Our media products are
sold to international accounts primarily under licensing agreements and the
remaining products are sold through distributor relationships. During 2004,
Gaiam entered into a joint venture in Australia to bring Gaiam products to
consumers through catalogs, internet and Australian retailers commencing in
2005. Our majority owned UK subsidiary changed its name to Gaiam effective
March 1, 2005.
· Services
Gaiam,
through its Design and Consulting division and eco-travel company, Natural
Habitat, provides products and services to businesses, corporate accounts, and
schools. Clients of our lifestyle services included The White House, NASA,
Fetzer Winery, the U.S. Department of Energy, the Government of Brazil, the
Smithsonian Institution, and the World Wildlife Fund.
· Catalogs
Gaiam offers a variety of
LOHAS products directly to the consumer through our catalogs and through some
consumer lifestyle publications. We mailed approximately 20 million catalogs in
2006. Our customer demographics are highly regarded with an average income over
$75,000 and over 70% college educated.
· Internet
We use the Internet to sell
our products and to provide information on the LOHAS lifestyle. We currently offer approximately 7,000 SKUs
on our website, www.gaiam.com. We
promote our website through our visual media, catalogs, print publications,
product packaging and Internet Links. A key component of our Internet approach
is to provide customer support for Internet sales from our in-house call
center.
· Subscription Services
Gaiam offers a variety of
subscription paid services. These
services include online communities under various brands and subscription
clubs. During 2006, we acquired
Spiritual Cinema Circle and grew our membership to over 100,000 members. In the fourth quarter of 2006, we also tested
a beta site for Gaiam community development.
Our Operations
· Product Development and Sourcing
Gaiam branded products
are sold across our sales channels. Non-proprietary products are only available
through our catalogs and over the Internet. We use our catalog and Internet
channels to test products before we develop products under the Gaiam brand and
distribute them through our other sales channels. Our products are designed to
supply information, enhance customers lifestyles and experiences and provide
healthy, natural solutions while being eco-friendly and promoting a sustainable
economy. Because we use a multi-channel approach to our business we are able to
leverage our product development costs across all channels of our business.
Our proprietary products
are designed by our product development team, sourced both domestically and
internationally by our merchandisers and produced by third party suppliers to
our specifications. We also screen the environmental and social responsibility
of our suppliers. In order to minimize risk we often identify an alternate
supplier for our products in a separate location.
· Customer Service
Gaiam focuses on building
and maintaining customer relationships that thrive on loyalty and trust. We
maintain a no-risk guarantee policy, whereby a customer is provided a full
refund for Gaiam products that are returned at any time, for any reason. We
have established a most valued customer program, which extends added benefits
to our most loyal catalog and Internet customers. Our in-house customer service
department includes product specialists who have specific product knowledge and
assist customers in selecting products and solutions that meet their needs. We
employ telephone routing software that directs each call to the appropriate
representative. Our policy is to ship orders no later than the next business
day, which we accomplish by stocking inventory that supports over 92% of our
orders. We believe that by offering exceptional customer service we encourage
repeat purchases by our customers, enhance our brand identity and reputation and
build stronger relationships with our customers.
· Established Infrastructure
We operate a 350,000
square foot distribution center near Cincinnati, Ohio, which provides
fulfillment for most of our current domestic business needs and has the
capacity to support the growth of our business. This central U.S. location
allows us to achieve shipping cost efficiencies to most locations. The center
is also located within 30 minutes of several major shipping company hubs. We
use a supply chain management system that supports our entire operation,
including fulfillment, inventory management, and customer service. Our
fulfillment center is connected to our other facilities by a state-of-the art
voice-over-Internet telecom network that allows us to maintain a high degree of
connectivity within our organization.
Our
Growth Strategies
· Expand our Media Offering
Proprietary and authentic
content lies at the core of our business model. Our media offerings introduce
customers to Gaiam and help establish Gaiam as an authority in the LOHAS
market. Gaiams primary focus is on leveraging our content with branded
lifestyle product offerings through various media, catalogs, the Internet, and
national retailers. We believe that the content-centric strategy is a
competitive advantage and the multi-channel approach allows us the broadest
possible consumer reach. It also provides the optimal context for us to
market lifestyle products that are appropriate companions to the media.
We will continue to
develop authentic content that caters to the LOHAS lifestyle in DVD, book and
audio formats and also accelerate our efforts in the broadcast and online
categories. We intend to expand our brand to MTM, which incorporates childrens,
family, inspirational and edutainment media. We believe we can establish the
Gaiam brand as a leading brand in these new media categories.
We have expanded our
visual media offerings internationally and plan to continue to expand this
opportunity. We also intend to broaden the variety of formats we offer, from our
traditional physical media (DVD, CD, etc), to making our content available
online to our consumers in both one-shot purchase format and paid
monthly/annual subscription services.
· Capitalize on our market share positioning
We
continue to grow our media market share. Based on Nielsens Videoscan, Gaiam
grew its U.S. DVD market share from 15% in 2004 to 26% in 2005 (pro forma with
GoodTimes of over 40%) to 45% in 2006 in the fitness/wellness category. Based
on the same Nielsen scanning, Gaiam ended sixth in the non-theatrical U.S. DVD
category with 6% market share. We intend to continue to grow our market share
in the non-theatrical category through the production and acquisition of titles
in the MTM category, focusing on childrens and family entertainment. We also plan to line extend into wellness
with solution based programming and media based kits building store within
store on wellness and continuing to grow our retail presence.
· Improve our Profit Margins
We
believe we can improve our profit margins with several distinct strategies. We
will continue to focus our sales strategy on media that carries over 70% gross
margins. Gaiam is establishing itself as a brand in MTM and wellness/fitness
media as well as in a genre we call edutainment. By continuing to grow our
market share in media, we believe we can attract more media producers to work
with the Gaiam brand instead of the traditional studio or distributor model.
We
continue to improve margins as we are able to serve the large retailers
directly instead of going through third party distributors allowed by the
GoodTimes asset acquisition and the increased sales volume of Gaiam media.
Since the GoodTimes transaction, we have been able to go directly to retailers
like Wal-Mart and Kmart that were serviced by third party distributors prior to
the acquisition. During 2006 we
implemented a new Vendor Manager Inventory System allowing us to improve store
turns and reduce markdowns.
We
launched a continuity and subscription club business in second quarter of 2005
which was augmented with certain acquired assets of GoodTimes Entertainment and
the acquisition of a majority of Spiritual Cinema in 2006. These businesses
carry over 85% gross margins and connect our media content directly to the
consumer. We ended 2006 with over 100,000 paying members. We expect to invest
in this channel of business. We believe that with the increase in broadband
acceptance in the consumer marketplace coupled with our specialized media
library and loyal direct customer base, we have an opportunity for strong
growth at high margins.
We
expect to grow our international business through licensing arrangements that
carry low cost of goods. We have a valuable library of branded products that is
not being currently monetized with the exception of the UK and Australia. In
2006, we hired personnel familiar with international licensing who will lead
this initiative.
· Strengthen our Lifestyle Brand
Our goal is to maintain
the Gaiam brand as an authority in the LOHAS market (including MTM) and to
establish Gaiam as a unifying symbol of the emerging LOHAS lifestyle. We plan
to strengthen the Gaiam brand by growing our media, making the Gaiam brand more
prominent across our catalog efforts, focusing on category management
initiatives, increasing our store-within-store presence across national
retailers, increasing our marketing and PR efforts, and aggressively developing
and marketing proprietary products while maintaining our high level of customer
service. We initiated a branding study in late 2006 that will drive this
initiative in 2007.
· Launch a Mass Market Brand in Fitness
We
launched mass market media and products in fitness under The Firm brand in
late 2006. We believe that the aging baby boomers at all income levels will be
looking for fitness/wellness products. We do not market the Gaiam brand except
in media in certain mass market channels and believe there is growth
opportunity for us in those channels under a different brand with the same
attention to quality that we have at Gaiam. We supported The Firm brand through
DRTV dollars during 2006 and ended the year with over 1,000 doors carrying The
Firm brand mainly through a SWIS display.
· Expand our Proprietary Products
Our proprietary products,
which we introduced in 1997, represented over 70% of our revenues in fiscal
year 2006. These products carry a higher margin, provide for branding
opportunity and distinguish us from our competitors. We currently offer
proprietary products that range from media products to sleep, stress relief,
yoga and Pilates accessories to organic cotton bedding and bath products. We
have also expanded our exclusive media library to over 2000 titles through our
acquisition of the assets of GoodTimes Entertainment. We continue to develop
and market proprietary products across the LOHAS sectors. We will continue to
look for additional library acquisitions as we expand our content across the
MTM market. We are strengthening our supply chain globally by sourcing a
greater number of products offshore and leveraging our expanding media sales to
acquire lower costs from our replicators. We leverage our product development
costs over all sales channels.
· Capitalize on our
Multi-channel Approach
Our multi-channel
strategy affords us the broadest possible customer reach, as well as the
ability to allow our customers to buy from us what they want, when they want,
where they want to. This approach makes purchasing our lifestyle products
convenient regardless of the channel that a customer prefers. It also allows us
to migrate segments of our customer base across channels to develop deeper,
longer-lasting relationships with them, and to convert them from purchasers of
individual media products into subscribers to our continuity programs,
whether those are DVD-based, or online access to communities and content on a
continuity basis. Additionally, this diversified, strategic approach should
provide for continued operating and business stability as we have the ability
to cross-market lifestyle products and services regardless of the customer
location or the channel to which we are marketing.
In our direct-to-consumer
business we are open 24 hours a day, offering over 7,000 products on our
Internet site. As we increase the depth of media and community functionality
available to our consumers, our Internet presence will transform from being
merely a place to order product to a place to consume it, in real-time.
In our business segment,
we continue to expand our presence in national retailers and currently have
placements in approximately 68,000 retail points in the United States up from
50,000 at the end of 2005 and 25,000 at the end of 2004. We also continue to
expand our store-within-store concept in a variety of stores, including Whole
Foods Market, Barnes & Noble Bookstores, Borders, Target, Ulta, Dicks
Sporting Goods, REI, ABC Carpet and Home and other national retailers. We
currently have over 6,000 store within store concepts under the Gaiam and The
Firm brands.
· Complement our Existing Business with Selective Strategic Acquisitions
Our growth strategy is
not dependent on acquisitions. However, we will consider those strategic
acquisitions in the LOHAS market that complement our existing business,
increase our media and related product offerings, expand our geographical
reach, extend our channel distribution, and add to our direct customer base. We
especially focus on companies with media content, a strong brand identity and
customer and product information databases that augment our existing databases.
Gaiam often allows some of the acquired companys management team to retain
responsibility for front-end business functions such as creative presentation
and marketing, while consolidating operational functions under Gaiams existing
infrastructure when economies of scale can be realized.
· Establish a lifestyle community
In
2007, Gaiam plans to expand its community efforts, with specific focus on
sustainability, personal development, healthy living, spirituality, alternative
healthcare, and responsible media. Gaiam already works with the leading experts
in these fields to produce our current suite of media offerings. In 2007, we
will launch the online space for our customers to come together with each
other and with Gaiams cadre of experts in these core LOHAS areas, to share
ideas, discuss new trends and solutions, and allow our customers have access to
world-class resources to deepen their understanding of issues that are central
to how they choose to live their lives.
Our
Business Segments
We separate our business
into two business segments: the business segment which includes sales to
businesses, retailers, corporate accounts and media outlets; and the
direct-to-consumer segment, which includes DRTV, catalogs, E-commerce,
and subscription community services.
The business segment
represented 43% of 2006 revenues, while the direct to consumer segment
represented 57% of revenues. See Note 11 to our consolidated financial
statements for further information on our segments.
Our Intellectual Property
Our tradename Gaiam and
various product and Internet domain names are subject to trademark or pending
trademark applications of Gaiam or a Gaiam company. We believe these trademarks
are significant assets to our business.
Our Competitive Position
We believe that fragmented supplier and distribution
networks characterize the LOHAS market, and we are not aware of a dominant
leader. Gaiams goal is to establish itself as the market leader.
Our business is evolving
and competitive. Larger and better-established entities may acquire, invest in
or form joint ventures with our competitors. Many of these entities have longer
operating histories and have greater financial and marketing resources than we
have. Increased competition from these or other competitors could reduce our
revenue and profits. In addition, the smaller businesses we compete against may
be able to more effectively personalize their relationships with customers.
Because Gaiam uses
multi-channel distribution for our products, we compete with various producers
of similar products and services. Our competitors include Warner Bros., Disney,
Paramount, Fox, Anchor Bay, Inspired Entertainment, Goldhill Media, Nike,
Reebok, thousands of small, local and regional businesses, and product lines or
items offered by large retailers, manufacturers, publishers and media
producers.
We believe the principal
competitive factors in the LOHAS market are authenticity of information, unique
content and distinctiveness of products and services, quality of product, brand
recognition and price, and distribution capabilities. We believe we compete
favorably on all these relevant factors.
We expect industry
consolidation to increase competition. As our competitors grow, they may adopt
aggressive pricing or inventory policies, which could result in reduced
operating margins and loss of market share.
Our success also depends
upon the willingness of consumers to purchase media, goods and services that
promote the values we espouse. While we believe our business plan and
assumptions are reasonable, the demographic trends on which they are based may
change and the current consumption levels may not be sustained. The decrease of
consumer interest in purchasing goods and services that promote the values we
espouse would materially and adversely affect our customer base and revenues
and, accordingly, our financial prospects.
Our Employees
As of March 1, 2007,
Gaiam and the Gaiam companies employed approximately 363 individuals. None of
our employees are covered by a collective bargaining agreement.
Regulatory Matters
A number of existing and
proposed laws restrict disclosure of consumers personal information, which may
make it more difficult for Gaiam to generate additional names for its direct
marketing, and restrict our ability to send unsolicited electronic mail or
printed materials. Although Gaiam believes it is generally in compliance with
current laws and regulations and that these laws and regulations have not had a
significant impact on our business to date, it is possible that existing or
future regulatory requirements will impose a significant burden on us.
The Gaiam companies
generally collect sales taxes only on sales to residents of states in which
Gaiam has locations. Currently, Gaiam
collects sales taxes on sales to residents of California, Colorado, New York
and Ohio. A number of legislative proposals have been made at the federal,
state and local level, and by foreign governments, that would impose additional
taxes on the sale of goods and services over the Internet and certain states
have taken measures to tax Internet-related activities. If legislation is
enacted that requires Gaiam to collect sales taxes on sales to residents of
other states or jurisdictions, sales in our direct-to-consumer businesses may
be adversely affected.
Our business is also
subject to a number of other governmental regulations, including the Mail or
Telephone Order Merchandise Rule and related regulations of the Federal
Trade Commission. These regulations prohibit unfair methods of competition and
unfair or deceptive acts or practices in connection with mail and telephone
order sales and require sellers of mail and telephone order merchandise to
conform to certain rules of conduct with respect to shipping dates and
shipping delays. We are also subject to regulations of the U.S. Postal Service
and various state and local consumer protection agencies relating to matters
such as advertising, order solicitation, shipment deadlines and customer
refunds and returns. In addition, merchandise imported by Gaiam is subject to
import and customs duties and, in some cases, import quotas.
Seasonality
See the Quarterly and
Seasonal Fluctuations section of Item 7, Managements Discussion and
Analysis of Financial Condition and Results of Operations, for information
pertaining to the seasonal aspects of our business.
Available Information
Our corporate website at
www.gaiam.com/corporate provides information about Gaiam, its history, goals
and philosophy, as well as certain financial reports and corporate press
releases. Our www.gaiam.com website features a library of information and
articles on personal development, healthy lifestyles and environmental issues,
along with an extensive offering of media, products and services. We believe
our website provides us with an opportunity to deepen our relationships with
our customers and investors, educate them on a variety of issues, and improve
our service. As part of this commitment, we have added a link on our corporate
website to our Securities and Exchange Commission filings, including our reports
on Form 10-K, 10-Q and 8-K and all amendments to such reports. Those
reports are available through our website, free of charge, as soon as
reasonably practicable after these reports are filed with the Securities and
Exchange Commission.
We have included our
website addresses only as inactive textual reference, and the information
contained on our website is not incorporated by reference into the
Form 10-K.
Item 1A. Risk
Factors
We wish to caution you
that there are risks and uncertainties that could cause our actual results to
be materially different from those indicated by forward looking statements that
we make from time to time in filings with the Securities and Exchange
Commission, news releases, reports, proxy statements, registration statements
and other written communications as well as oral forward looking statements
made from time to time by our representatives. These risks and uncertainties
include, but are not limited to, those risks described below. Additional risks
and uncertainties not presently known to us or those we currently deem
immaterial also may impair our business operations, and historical results are
not necessarily an indication of the future results. The cautionary statements
below discuss important factors that could cause our business, financial
condition, operating results and cash flows to be materially adversely
affected.
Changes in general economic conditions could have a material impact on
our business
Our results of operations
could be impacted by changes in overall economic conditions that impact
consumer spending. Future economic conditions affecting disposable income such
as employment levels, consumer confidence, business conditions, stock market
volatility, weather conditions, acts of terrorism, threats of war, and interest
and tax rates could reduce consumer spending or cause consumers to shift their
spending away from our products. If the economic conditions and performance of
the retail and media environment worsen, we may experience material adverse
impacts on our business, operating results and financial condition.
Increased
competition could impact our financial results
We believe that the LOHAS
market has thousands of small, local and regional businesses. Some smaller
businesses may be able to more effectively personalize their relationships with
customers, thereby gaining a competitive advantage. Although we believe that we
do not compete directly with any single company that offers our entire range of
merchandise, within each merchandise category we have competitors and we may
face competition from new entrants. Some of our competitors or our potential
competitors may have greater financial and marketing resources and greater
brand recognition. In addition, larger, well-established and well-financed
entities may acquire, invest in or form joint ventures with our competitors.
Increased competition from these or other competitors could negatively impact
our business.
Changing
consumer preferences may have an adverse effect on our business
Our business is targeted
at consumers who assign high value to personal development, healthy lifestyles,
responsible media, renewable energy and the environment. A decrease of consumer
interest in purchasing goods and services that promote the values we espouse
would materially and adversely affect our customer base and sales revenues and,
accordingly, our financial prospects. Further, consumer preferences and product
trends are difficult to predict. Our future success depends in part on our
ability to anticipate and respond to changes in consumer preferences and we may
not respond in a timely or commercially appropriate manner to such changes.
Failure to anticipate and respond to changing consumer preferences and product
trends could lead to, among other things, lower sales of our products,
increased merchandise returns and lower margins, which would have a material
adverse effect on our business.
Our
strategy of offering branded products could lead to inventory risk and higher
costs
An important part of our
strategy is to feature branded products. These products are sold under our
brand names and are manufactured to our specifications. We expect our reliance
on branded merchandise to increase. The use of branded merchandise requires us
to incur costs and risks relating to the design and purchase of products,
including submitting orders earlier and making longer initial purchase
commitments.
In addition, the use of
branded merchandise limits our ability to return unsold products to vendors,
which can result in higher markdowns in order to sell excess inventory. Our
commitment to customer service typically results in us keeping a high level of
merchandise in stock so we can fill orders quickly. Consequently, we run the
risk of having excess inventory, which may also contribute to higher markdowns.
Our failure to successfully execute a branded merchandise strategy or to
achieve anticipated profit margins on these goods, or a higher than anticipated
level of overstocks, may materially adversely affect our revenues.
We offer our customers
liberal merchandise return policies. Our consolidated financial statements
include a reserve for anticipated merchandise returns, which is based on
historical return rates. It is possible that actual returns may increase as a
result of factors such as the introduction of new merchandise, changes in
merchandise mix or other factors. Any increase in our merchandise returns will
correspondingly reduce our revenues.
Acquisitions may harm our financial results
Acquisitions have been
part of our growth and may continue to be part of our growth in the future. Our
acquisitions may be of entire companies, certain assets of companies,
controlling interests in companies or of minority interests in companies where
we intend to invest as part of a strategic alliance. If we are not successful
in integrating companies that we acquire or are not able to generate adequate
sales from the acquired entities, our business could be materially and
adversely affected.
The loss of the services of our key personnel could
disrupt our business
We depend on the
continued services and performance of our senior management and other key
personnel, particularly Jirka Rysavy and Lynn Powers. Our strategy of allowing
the management teams of some acquired companies to continue to exercise
significant management responsibility for those companies makes it important
that we retain key employees, particularly the sales and creative teams, of the
companies we might acquire.
Our founder and chief executive officer Jirka
Rysavy controls Gaiam
Mr. Rysavy holds
100% of Gaiams 5,400,000 outstanding shares of class B common stock and also
owns 1,118,682 shares of class A common stock. The shares of class B common
stock are convertible into shares of class A common stock at any time. Each
share of class B common stock has ten votes per share, and each share of class
A common stock has one vote per share. Consequently, Mr. Rysavy is able to
vote a majority of our stock, and will be able to exert substantial influence
over Gaiam and to control matters requiring approval by the shareholders of
Gaiam, including the election of directors, increasing our authorized capital
stock, or a merger or sale of our assets. As a result of Mr. Rysavys
control, no change of control of Gaiam can occur without Mr. Rysavys
consent.
Our success depends on the value of the Gaiam brand
Because of our reliance
on sales of proprietary products, our success depends on the Gaiam brand. Building
and maintaining recognition of the Gaiam brand are important to attracting and
expanding our customer base. If the value of the Gaiam brand were adversely
affected, we cannot be certain that we will be able to attract new customers,
retain existing customers or encourage repeat purchases, and if the value of
our brand were to diminish, our revenues, results of operations and prospects
would be adversely affected.
Disputes
concerning media content and intellectual property may adversely affect us
Most of our media content
is subject to arrangements with third parties pursuant to which we have
licensed certain rights to use and distribute media content owned by third
parties or have licensed to third parties certain rights to use and distribute
media content that we own. In addition, we have a number of agreements with
third parties concerning the use of our media content and intellectual
property, including agreements regarding royalties, distribution, duplication,
etc. Allegations that we do not have rights to use media content and other
disputes arising from such arrangements can be costly and may have a material
adverse impact on our results.
We are
dependent on third party suppliers for the success of our proprietary products
We are dependent on the success
of our proprietary products, and we rely on a select group of manufacturers to
provide us with sufficient quantities to meet our customers demands in a
timely manner, produce these products in a humane and safe environment for both
their workers and the planet, maintain quality standards consistent with the
Gaiam brand, and meet certain pricing guarantees. Our sourcing of these
products overseas continues to increase, and these arrangements carry risks
associated with relying on products manufactured outside of the U.S., including
political unrest and trade restrictions, currency fluctuations, transportation
difficulties, work stoppages, and other uncertainties. In addition, a number of
our suppliers are small companies, and some of these vendors may not have
sufficient capital, resources or personnel to increase their sales to us or to
meet our needs for increased commitments from them. The failure of our
suppliers to provide sufficient quantities of our proprietary products could
decrease our revenues, increase our costs, and damage our customer service
reputation.
We rely on communications and shipping networks to
deliver our products
Given our emphasis on
customer service, the efficient and uninterrupted operation of order-processing
and fulfillment functions is critical to our business. To maintain a high level
of customer service, we rely heavily on a number of different outside service
providers, such as printers, telecommunications companies and delivery
companies. Any interruption in services from our principal outside service
providers, including delays or disruptions resulting from labor disputes, power
outages, human error, adverse weather conditions or natural disasters, could
materially adversely affect our business. In addition, products that we source
overseas must be shipped to our distribution center by freight carriers, and a
work stoppage or political unrest could adversely affect our ability to
fulfill our customer orders.
Information systems upgrades or integrations may
disrupt our operations or financial reporting
We continually evaluate
and upgrade our management information systems, which are critical to our
business. These systems assist in processing orders, managing inventory,
purchasing and shipping merchandise on a timely basis, responding to customer
service inquiries, and gathering and analyzing operating data by business
segment, customer, and SKU (a specific identifier for each different product).
We are required to continually update these systems. Furthermore, if we acquire
other companies, we will need to integrate the acquired companies systems with
ours, a process that could be time-consuming and costly. If our systems cannot
accommodate our growth or if they fail, we could incur substantial expenses.
Additionally, our success
in E-commerce will depend upon our ability to provide a compelling and
satisfying shopping experience. To remain competitive, we must continue to
enhance and improve the responsiveness, functionality and features of our
online technology.
A material security breach could cause us to lose
sales, damage our reputation or result in liability to us
Our computer servers may
be vulnerable to computer viruses, physical or electronic break-ins and similar
disruptions. We may need to expend significant additional capital and other
resources to protect against a security breach or to alleviate problems caused
by any breaches. Our relationships with our customers may be adversely affected
if the security measures that we use to protect personal information such as
credit card numbers are ineffective. We currently rely on security and
authentication technology that we license from third parties. We may not
prevent all security breaches.
Our systems may fail or limit user traffic, which
would cause us to lose sales
We support most of our
business through our call center in Broomfield, Colorado. Even though we have
back up arrangements, we are dependent on our ability to maintain our computer
and telecommunications equipment in this center in effective working order and
to protect against damage from fire, natural disaster, power loss,
telecommunications failure or similar events. In addition, growth of our
customer base may strain or exceed the capacity of our computer and
telecommunications systems and lead to degradations in performance or systems
failure. We have experienced capacity constraints and failure of information
systems in the past that have resulted in decreased levels of service delivery
or interruptions in service to customers for limited periods of time. Although
we continually review and consider upgrades to our technical infrastructure and
provide for system redundancies and backup power to limit the likelihood of
systems overload or failure, substantial damage to our systems or a systems
failure that causes interruptions for a number of days could adversely affect
our business. Additionally, if we are unsuccessful in updating and expanding
our infrastructure, including our call center, our ability to grow may be
constrained.
Government regulation of the Internet and
E-commerce is evolving and unfavorable changes could harm our business
We are subject to general
business regulations and laws, as well as regulations and laws specifically
governing the Internet and E-commerce. Such existing and future laws and
regulations may impede the growth of the Internet or other online
services. These regulations and laws may
cover taxation, user privacy, pricing, content, copyrights, distribution,
consumer protection, the provision of online payment services and quality of
products and services. There is lack of
clarity on how existing laws governing issues such as property ownership, sales
and other taxes and personal privacy apply to the Internet and E-commerce. Unfavorable resolution of these issues may harm
our business.
We may face legal liability for the content
contained on our website
We could face legal
liability for defamation, negligence, copyright, patent or trademark
infringement, personal injury or other claims based on the nature and content
of materials that we publish or distribute on our website. If we are held
liable for damages for the content on our website, our business may suffer.
Further, one of our goals is for www.gaiam.com to be a trustworthy and
dependable provider of information and services. Allegations of impropriety,
even if unfounded, could therefore have a material adverse effect on our
reputation and our business.
Relying on our centralized fulfillment center could
expose us to losing revenue
Prompt and efficient
fulfillment of our customers orders is critical to our business. Our facility
in Cincinnati, Ohio handles our fulfillment functions and some customer-service
related operations, such as returns processing. A majority of our orders are
filled and shipped from the Cincinnati facility. The balance is shipped
directly from suppliers. Because we rely on a centralized fulfillment center,
our fulfillment functions could be severely impaired in the event of fire,
extended adverse weather conditions, transportation difficulties or natural
disasters. Because we recognize revenue only when we ship orders, interruption
of our shipping would diminish our revenues.
We may face quarterly and seasonal fluctuations
that could harm our business
Our revenue and results
of operations have fluctuated and will continue to fluctuate on a quarterly
basis as a result of a number of factors, including the timing of catalog
offerings, timing of orders from retailers, recognition of costs or net sales
contributed by new merchandise, fluctuations in response rates, fluctuations in
paper, production and postage costs and expenses, merchandise returns, adverse
weather conditions that affect distribution or shipping, shifts in the timing
of holidays and changes in our merchandise mix. In particular, our net sales
and profits have historically been higher during the fourth quarter holiday
season. We believe that this seasonality will continue in the future.
Postage and shipping costs may increase and
therefore increase our expenses
We ship our products, catalogs,
and lifestyle publications to consumers and the cost of shipping is a material
expenditure. Postage and shipping prices increase periodically and can be
expected to increase in the future. Any inability to secure suitable or
commercially favorable prices or other terms for the delivery of our
merchandise and catalogs could have a material adverse effect on our financial
condition and results of operations.
Our business is subject to reporting requirements
that continue to evolve and change, which could continue to require significant
compliance effort and resources.
Because our common stock
is publicly traded, we are subject to certain rules and regulations of
federal, state and financial market exchange entities charged with the
protection of investors and the oversight of companies whose securities are
publicly traded. These entities, including the Public Company Accounting
Oversight Board, the SEC and the NASDAQ, periodically issue new requirements
and regulations and legislative bodies also review and revise applicable laws
such as the Sarbanes-Oxley Act of 2002. As interpretation and implementation of
these laws and rules and promulgation of new regulations continues, we
will continue to be required to commit significant financial and managerial resources
and incur additional expenses.
Item 1B. Unresolved
Staff Comments
Not Applicable.
Gaiam, Inc Cl A (GAIA) - Description of business
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Level 2 quotes
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Cash Flow Statement
Insiders
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Analyst Recommendation
Earnings Report
Historical Prices
Recent Material Events
Key executives
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Research Report
Description
Level 2 quotes
Charts
News
Profile
Balance Sheet
Income Statement
Cash Flow Statement
Insiders
SEC Filings
Analyst Recommendation
Earnings Report
Historical Prices
Recent Material Events
Key executives
Comments


