-TO-BUSINESS MARKETPLACE
We believe that the growth of business-to-business trade is characterized, and will continue to be characterized, by the increasing use of contracts between supply chain participants and the need to ensure that terms negotiated in contracts
are in fact being observed and tracked for compliance. In our targeted industrieshealthcare and life sciences, consumer products, foodservice, industrial products, chemicals, apparel and other industries where complex purchase contracts
existthe process of creating contracts and identifying and resolving contract compliance issues throughout their life cycle are often accomplished through the use of paper-based or legacy computer systems that are unsuitable for managing the
volume and complexity of contracts. In addition, these industries employ pricing mechanisms such as chargebacks and rebates to adjust amounts paid by purchasers. Calculating, reconciling and distributing these chargebacks and rebates while
simultaneously ensuring pricing compliance with myriad governmental regulations and other tasks associated with them often result in high administrative costs and disputes involving substantial amounts of money.
Supply chain participants frequently use sales and purchasing contracts to
facilitate the purchase and sale of goods and services. These contractsamong supply chain participants, such as manufacturers, distributors, retailers, demand aggregators such as buying groups, and the end users of goods and
servicesallow buyers and sellers to budget, plan and manage funds and agree on prices, discounts and volume rebates. These contracts often establish price and non-price incentives, which can be based upon multiple factors, including:
total volume of products purchased
overall sales of particular products
duration of the contract
number of parties to the contract
local, state and federal governmental regulations
number of products covered by the contract and
the purchasers demographic characteristics.
In addition to these incentives, contracts can include any number of other attributes, including requirements for fulfilling shipments within prescribed time periods,
advanced shipping notifications, packaging and labeling requirements.
Supply Chain Participants. The business-to-business supply chain includes the following participants:
MANUFACTURERS of products that use business-to-business relationships, including contracts, to establish favorable prices, assure a reliable channel of distribution
and offer incentives to achieve their sales and marketing goals;
DISTRIBUTORS that purchase goods from manufacturers or demand aggregators for resale;
DEMAND AGGREGATORS AND OTHER INTERMEDIARIES representing groups of purchasers, such as group purchasing organizations in the healthcare industry and buying
cooperatives in the consumer products and foodservice industries, that aggregate their members demand for products to obtain favorable pricing terms. Demand aggregators typically receive monthly fees from their members or receive a percentage
of all transactions negotiated on their constituents behalf;
PURCHASERS AND RETAILERS of products that buy goods under contracts negotiated on their behalf by demand aggregators or other intermediaries; and
BUSINESS-TO-BUSINESS E-COMMERCE EXCHANGES that allow supply chain participants to establish business relationships using the Internet.
Complexity of Contract Buying/Selling. In the industries we target,
contracts typically contain pricing incentives and other mechanisms designed to meet the particular goals of the trading partners. The price of any particular product or service purchased under a typical contract of our customers may vary
substantially, depending upon, among other things, external factors such as a manufacturers market share and the purchasers demographic characteristics, and highly specific factors such as the number of units of a particular product
purchased during a specified time period. Contracts also allow buyers and sellers to budget, plan and manage funds and agree on prices, discounts and volume rebates. Training, maintenance and other non-price incentives can also be based upon
multiple factors. Other contract attributes include criteria such as a requirement for fulfilling shipments within prescribed time periods, advanced notifications and packaging and labeling requirements. Contracts contain numerous and varied clauses
and other business performance language that must also be internally reviewed, approved and managed by both buyers and sellers. Compliance with this language and the individual financial transactions governed by master contracts must be measured in
order to ensure the intended outcome of a contract is achieved or to avoid penalties with commercial trading partners or government entities.
Contracts are often negotiated on behalf of a large number of purchasers and include pricing incentives, which result in different prices for otherwise
similarly-situated purchasers, based on the purchasers achievement of, or failure to achieve, certain goals (usually volume-related) under the contract.
While many purchase contract variations exist, several fundamental types of pricing mechanisms in purchase contracts are illustrative of the complexity
involved. Specific examples include chargeback (also called deviated billing or billbacks, depending upon the industry) and rebate management. Chargebacks are generally used as an incentive tool in contracts between
manufacturers and demand aggregators. Eligible members of a demand aggregator (meaning purchasers who are on a contract of the aggregator, such as a group purchasing organization or buying cooperative) order products either directly from the
manufacturer or, more commonly, through a large distributor. When a product is ordered through a distributor, the distributor must sell the item at the price negotiated between the manufacturer and the demand aggregator. Often, the manufacturer asks
the distributor to sell to the member at a price below the price the distributor paid the manufacturer. In these cases, the distributor attempts to verify the eligibility of the member to receive the lower contract price and, if the purchaser is
eligible, the distributor seeks to recover, or chargeback, from the manufacturer the difference between the distributors cost and the lower contract price. Given the large volume of purchases under these contracts, constantly changing
membership in demand aggregators, complicated eligibility requirements and disparate information systems involved, it is not uncommon for manufacturers, purchasers, demand aggregators, and distributors to calculate significantly different
chargebacks, resulting in disputes among the parties, which require an approved method of adjudication.
A second type of pricing mechanism is a rebate. Typically, rebate provisions entitle a purchaser to a return of a portion of the purchase price based on
factors such as the volume of product purchased or increase in market share achieved. Rebate provisions are common in contracts between manufacturers and large volume purchasers. Manufacturers generally adopt this kind of agreement in order to
further their marketing objectives. In order to
determine rebates based on market share, the parties must refer to external market share data. As with chargeback contracts, the complicated task of
administering rebate-based contracts often results in high administrative costs and disputes involving substantial amounts of money.
Many additional mechanisms contained in a purchase contract, sales contract, royalty agreement, or partnering arrangement must also be memorialized and
tracked for compliance in order to satisfy contractual commitments or governmental regulations, including the requirements of the Sarbanes-Oxley Act of 2002.
Administrative Demands of Contract Purchasing. As a result of the intricacies of contract purchasing, the administration of sales, purchase and
other contracts and agreements can be difficult and expensive. Among other things, each participant in the supply chain must be able to:
Target and plan trading partner relationships
Negotiate terms and conditions, including specific language requiring legal review and approval
Plan and monitor the impact of different pricing strategies
Monitor dates or events
Integrate pricing, inventory, market share and other data relevant to the contract with existing enterprise resource planning and other management systems
Validate purchasers eligibility for participation in specific contracts or parts of contracts, including the time period in which the purchaser is on the
contract, agreed-upon pricing mechanisms, rebates and distributors eligibility for chargebacks
Transact or adjudicate transactions relative to the terms and conditions of the contractoften encompassing enormous volumes of data related to invoices,
inventory, shipments and market share
Monitor compliance of the contract against specific governmental or industry requirements or regulations
Monitor compliance of individual sale and purchase transactions against the terms and conditions of the master contracts that govern them
Settle disputes associated with contract and non-contract issues such as price discrepancies, non-compliance, misallocation of funds, level of earned incentives,
and others, and
Evaluate the performance of completed and in-process contracts based on the original intent of the agreement from the perspective of both buyers and sellers.
I-MANYS SOLUTIONS
Broad Offering of Contract Lifecycle Management Capabilities. Our
products are designed to address business and process needs related to contract management, which in combination we refer to as Contract LifeCycle Management. Contract Lifecycle Management provides organizations with the visibility to
ensure compliance and consistency in their contractual relationships. We provide software that allows our clients to optimize their revenue and comply with expenditure limits for critical aspects of their contract-based business-to-business
relationships, including:
Contract creation, repository and change notifications, including verification and approval of specific language for participants in complex supply chains
Validation of data prior to determining amounts owed under a contract
Verification of compliance with and accuracy of orders, shipments, invoices, rebates and payments to ensure error-free operations and proper performance-based
incentives
Settlement and dispute capabilities to resolve payment discrepancies due to contracts, and
Evaluation of the effectiveness of contracts.
Flexible Product Offerings. We deliver our products through several means. We generally license
and deliver our products for installation on our clients own computer systems. In addition, we can license our products on an application service provider basis, which means that we install the software on servers hosted and supported by third
party providers, which our client then accesses over the Internet or over a secure private network. In 2004 we began to license our solutions as subscriptions, typically for a three year term. We believe that these delivery and licensing
alternatives provide our clients with flexibility in terms of how they choose to pay for our products, and the level of internal information technology support resources they need to optimize the use.
PRODUCTS AND SERVICES
Products. To date, a significant portion of our revenues has come from the sale of software licenses and related
professional services to healthcare manufacturers, distributors, group purchasing organizations and other companies in the life and health sciences customer base, representing altogether 73% of our revenues in 2004, 76% of our revenues in 2005, and
74% of our revenues in 2006. In 2006, no single customer accounted for greater than 10% of total net revenue. Our license fees are based on a number of factors, including the nature and number of modules being licensed, the number of users, the term
of the license and the size of the client. For a discussion of our product market segments, see Note 9 to the financial statements contained in Item 8 of this Annual Report on Form 10-K.
The following are brief descriptions of products within our Contract
Lifecycle Management, Revenue Optimization for Health and Life Sciences, and Revenue Commitment Management Suites:
I-many Contract Lifecycle Management Solution Suite:
I-many Contract Manager : Centralizes contract content and terms in an enterprise class repository for rapid search and view capabilities. Also provides the ability to create contracts from existing
templates and clauses, with collaborative workflow and an auditable approval process. Enables compliance and monitoring of specific dates and other identified events.
I-many Compliance Manager : Enables companies to compare actual transaction results against the terms and conditions of a contract to determine if the transaction conducted
was in compliance with the original intent of the contract. It also reduces maverick procurement and sales orders by ensuring transactions are tied back to the contract.
I-many Self Service : Enables companies to easily create a pre-approved, fill-in-the-blank form to create an agreement, such as a non-disclosure agreement, by following a step-by-step process. I-many
Self Service allows companies to create or request a contract anytime, from anywhere, with virtually no training, and without legal involvement.
I-many Revenue Optimization for Health and Life Sciences Solution Suite:
I-many Contract Manager : Described above under I-many Contract Lifecycle Management Solution Suite.
I-many CARS ® : Provides comprehensive, end-to-end management of mission critical, incentive-driven contract and program processes.
I-many Medicaid : Processes data, calculates rebates and creates payments for both federal and state rebate programs.
I-many Medicaid State Supplemental : Streamlines I-many Medicaids product contract setup and invoice processing. Key components include a Non-Standard Rebate Per Unit Calculator
Pack and Supplemental Claim Processing.
I-many Medicaid Analytics : Enables companies to optimize, enhance and dramatically streamline the Medicaid contract analysis process. I-many Medicaid Analytics allows
companies to perform various what if analyses on Medicaid, supplemental and state programs.
I-many Government Pricing : Enables companies to quickly and efficiently monitor and comply with all government-mandated pricing and reporting requirements established by the
Medicaid Drug Rebate Program, the Federal Supply Schedule and the Veterans Health Care Act of 1992.
I-many Compliance Manager : Described above under I-many Contract Lifecycle Management Solution Suite.
I-many Validata : Enables companies to ensure the validity and accuracy of the billions of dollars in managed care and Medicaid rebates that pharmaceutical manufacturers process and pay each year.
I-many Validata provides manufacturers with the ability to validate prescription-level claims for the Medicare drug rebate program and the new state and supplemental programs.
I-many Revenue Commitment Management Solution Suite:
I-many Deductions Manager : Works in real time with enterprise resource planning, or ERP, systems and other essential back-office systems to increase deduction collections by
automating and streamlining customer communications and follow-up. Deductions Manager speeds resolution through the use of automated, user-defined action steps and provides detailed deduction reporting and deduction tracking history.
I-many Collections Manager : Improves cash flow and reduces days sales outstanding, or DSO, by streamlining and automating collections processes. The solution is web-based and
optimized for global organizations that can benefit from user-defined workflows.
Professional Services. Our professional services group provides consulting services, deployment services, business analysis services, and training
and customer support services. At December 31, 2006, this group was comprised of 85 employees. The group is augmented by outside consultants whom we have trained, working as subcontractors or through strategic relationship agreements.
CONSULTING SERVICES. We work with our clients before, during and after installation of our solutions to optimize the capabilities of our solutions. These services
include project planning and management, business process analysis, technical services including integration with the clients enterprise resource planning systems, and quality assurance.
DEPLOYMENT SERVICES. Our deployment services include pre-installation planning, on-site installation, upgrade services, system testing, database administration
support and professional service support.
BUSINESS ANALYSIS AND TRAINING SERVICES. We offer business analysis services and training programs for those persons within the client organization responsible for
using our solutions, such as contract administrators. In addition, we offer user group meetings to enable customers to learn about product directions and influence our future products.
TECHNICAL SERVICES. We offer comprehensive maintenance and support services, including telephone hotline service (available during business hours or, for additional
fees, up to 24 hours a day, 7 days a week), documentation updates and new software releases.
CUSTOMERS
Approximately 74% of our revenue in 2006 was derived from companies in the health and life sciences industries, including pharmaceutical and medical product companies, wholesale distributors and managed care
organizations. We also have sold our solutions to companies in other industries such as consumer products, foodservice, disposables, consumer durables, industrial products, chemicals, apparel and others. In 2006, no single customer accounted for
greater than 10% of total net revenue. Revenues from customers based outside the United States, primarily the United Kingdom and the Netherlands, comprised 8.4%, 9.3%, and 12.2% of our total revenues in 2004, 2005 and 2006, respectively. At
December 31, 2006, 3.2% of our total tangible assets were located outside the United States, primarily in the United Kingdom.
SALES AND MARKETING
We market our software and services primarily through a direct sales force. As of December 31, 2006, our worldwide sales force consisted of a total
of 21 employees, including 9 full-time account executives, 2 sales directors who both carry an individual quota and have supervision responsibilities, and 10 persons who were sales management or sales support employees. We intend to continue to
evaluate the size and structure of our sales force. As of December 31, 2006, we employed 7 marketing employees. We also intend to evaluate the use of third party resellers of our products and services as a supplement to our own direct sales
efforts.
TECHNOLOGY AND PRODUCT DEVELOPMENT
As of December 31, 2006, we employed 52 people in our product
development organization. This group is augmented by a significant number of outside consultants, most of which are based off-shore. This organization is responsible for the design, development and release of our products. The group is organized
into five disciplines: development, quality assurance, documentation, product management and project engineering. Members from each discipline form separate product teams to work closely with our sales, marketing, services, client and prospects
organizations to better understand market needs and user requirements. Each product team also hosts a series of user focus groups, and representatives attend our user conference. We also use third parties to expand the capacity and technical
expertise of our internal product development organization. Periodically, we have licensed third-party technology and we have acquired companies with products and technologies that are complementary to our existing products. We believe this approach
shortens our time to market without compromising our competitive position or product quality, and we plan to continue to draw on third-party resources as needed in the future. Research and development expenses totaled $11.9 million, $11.3 million
and $12.6 million, respectively, in 2004, 2005 and 2006.
COMPETITION
The contract management software market continues to be
subject to rapid change. Competitors vary in size and in the scope and breadth of the products and services offered. We still encounter competition primarily from internal information systems departments of potential or current customers that
develop custom software, software companies that target the contract management markets, and professional services organizations.
We believe that the principal competitive factors affecting our market include product reputation, functionality, ease-of-use, ability to integrate with
other products and technologies, quality, performance, price, customer service and support and the vendors reputation. Although we believe that our products currently compete favorably with regard to such factors, we cannot assure you that we
can maintain our competitive position against current and potential competitors. Increased competition may result in price reductions, less beneficial contract terms, reduced gross margins and loss of market share, any of which could materially and
adversely affect our business, operating results and financial condition.
Many of our competitors and potential competitors have greater resources than we do, and may be able to respond more quickly and efficiently to new or emerging technologies, programming languages or standards, or to
changes in customer requirements or preferences. Many of our competitors can devote greater managerial or financial resources than we can to develop, promote and distribute contract management software products and provide related consulting,
training and support services. We cannot assure you that our current or future competitors will not develop products or services that may be superior in one or more respects to ours or that may gain greater market acceptance. Some of our competitors
have established or may establish cooperative arrangements or strategic alliances among themselves or with third parties, thus enhancing their abilities to compete with us. It is likely that new competitors will emerge and rapidly acquire market
share. We cannot assure you that we will be able to compete successfully against current or future competitors or that the competitive pressures faced by us will not materially and adversely affect our business, operating results and financial
condition. See Risk FactorsWe have many competitors and potential competitors and we may not be able to compete effectively.
INTELLECTUAL PROPERTY AND LICENSES
We rely primarily on a combination of copyright, trademark and trade secrets laws, as well as confidentiality agreements to
protect our proprietary rights. Our trademarks include our corporate name and the names of our products. In addition, we have filed applications for patent protection with respect to certain aspects of our products; to date, no patents have been
issued to us.
From time to time, we license software from
third parties for use with our products. We believe that no such license agreement to which we are presently a party is individually material and that if any such license agreement were to terminate for any reason, we would be able to obtain a
license or otherwise acquire other comparable technology or software on terms and on a timetable that would not be materially adverse to us.
EMPLOYEES
As of December 31, 2006, we had a total of 185 employees, of whom 45 were based in Portland, Maine, 51 were based in Redwood City, California, 28 were based at our headquarters in Edison, New Jersey, 5 were based
at our international headquarters in London, England, and 56 worked at other offices and remote locations. Of the total, 52 were in research and development, 28 were in sales and marketing, 85 were in professional and support services, and 20 were
in administration and finance. Our future performance depends in significant part upon the continued service of our key technical, sales and marketing and senior management personnel and our continuing ability to attract and retain highly qualified
technical, sales and marketing and managerial personnel. Competition for such personnel is strong and we cannot assure you that we will be successful in attracting or retaining such personnel in the future. None of our employees is represented by a
labor union or is subject to a collective bargaining agreement. We have not experienced any work stoppages and consider our relations with our employees to be good.
COMPANY BACKGROUND
We were originally incorporated in Massachusetts as Systems Consulting Company, Inc., or SCC, on June 5, 1989. On April 2, 1998, SCC
Technologies, Inc., a Delaware corporation, was formed as a holding company and acquired all the stock of SCC. In January 2000, SCC Technologies, Inc. changed its name to I-many, Inc., and SCC merged into I-many, Inc. Our Internet website address is
www.imany.com . We are not including the information contained in our website as part of, or incorporating it by reference into, this Annual Report on Form 10-K. We make available, free of charge through our website, our annual reports on Form
10-K, quarterly reports on Form 10-Q and current reports on Form 8-K, and amendments to these reports, as soon as reasonably practicable after we electronically file these materials with, or otherwise furnish them to, the Securities and Exchange
Commission, or SEC.
ITEM 1A.
RISK FACTORS
WE HAVE INCURRED SUBSTANTIAL LOSSES IN RECENT YEARS AND OUR RETURN TO PROFITABILITY IS UNCERTAIN
We incurred net losses of $7.3 million in the year ended December 31, 2004, $9.3 million in the year ended December 31, 2005 and $15.8 million
in the year ended December 31, 2006, and we had an accumulated deficit at December 31, 2006 of $150.2 million. Our recent results have been impacted by a number of factors, including decisions to defer revenue associated with one of our
software products and relatively high research and development expense related to our efforts to resolve deficiencies in that product, and we cannot assure you that we will not be affected by these or other factors in future periods. We cannot
assure you that we will achieve sufficient revenues to become profitable in the future.
IT IS DIFFICULT FOR US TO PREDICT WHEN OR IF SALES WILL OCCUR AND WHEN WE WILL RECOGNIZE THE REVENUE FROM OUR FUTURE
SALES
Our clients view the purchase of our software
applications and related professional services as a significant and strategic decision. As a result, clients carefully evaluate our software products and services, often over long periods. The license of our software products may be subject to
delays if the client has lengthy internal budgeting, approval and evaluation processes, which are quite common in the context of introducing large enterprise-wide technology solutions. The length of this evaluation process varies from client to
client. Our clients have also shown a growing interest in licensing our software on a subscription basis, which results in deferral of payments and revenues that would otherwise be reportable if a traditional perpetual license were
executed. Our revenue forecasts and internal budgets are based, in part, on our best assumptions about the mix of future subscription licenses versus perpetual licenses. If we enter into a larger proportion of subscription
agreements than planned, we may experience an unplanned shortfall in revenues or cash during that quarter. A significant percentage of our expenses, particularly personnel costs and rent, are fixed costs and are based in part on
expectations of future revenues. We may be unable to reduce spending in a timely manner to compensate for any significant fluctuations in revenues and cash. Accordingly, shortfalls in current revenues, as we experienced in recent quarters, may cause
our operating results to be below the expectations of public market analysts or investors, which could cause the value of our common stock to decline.
WE CANNOT GUARANTEE THAT OUR DEFERRED REVENUE WILL BE RECOGNIZED AS PLANNED
In 2005 we became aware of certain deficiencies in the then-current version of one of our software products, which had first been shipped to customers in
the fourth quarter of 2004. These deficiencies, which were not identified in pre-release product testing, affected the performance of the software for a portion of our customers, depending on each customers particular implementation
environment and its intended use of the software. We have generally not recognized revenue from sales of this software product and related implementation services beginning in the third quarter of 2005, except in limited cases. As of
December 31, 2006, we have deferred $3.5 million of otherwise-recognizable license and professional service revenue. We intend to continue deferring revenue in connection with license sales and implementation services for this software product
until it has been demonstrated at customer sites that the new release of the software is free of significant performance deficiencies. If we are not successful in resolving these deficiencies on a timely basis, we may not be able to recognize this
deferred revenue as we have projected.
OUR CASH POSITION HAS DECLINED AND WILL
LIKELY CONTINUE TO DECLINE UNTIL WE RETURN TO SUSTAINED PROFITABILITY
Our future long-term capital needs will depend significantly on the rate of growth of our business, our profitability, the mix of subscription licensing arrangements versus perpetual licenses sold, possible acquisitions, the timing of
expanded product offerings and the success of these offerings if and when they are launched. Accordingly, our future long-term cash needs and cash flows are subject to substantial uncertainty. If our current balance of cash and cash equivalents is
insufficient to satisfy our long-term liquidity needs, we may seek to sell additional equity or debt securities to raise funds, and those future securities may have rights, preferences or privileges senior to those of the rights of our common stock.
In connection with a sale of stock, our stockholders would experience dilution. In addition, we cannot be certain that additional financing will be available to us on favorable terms when required, or at all.
WE NEED TO GROW IN MARKETS OTHER THAN THE HEALTH AND LIFE SCIENCES MARKET FOR OUR FUTURE
GROWTH
Our business plan has been to reduce our reliance on
the health and life sciences market, which has traditionally been the primary source of our revenues, by increasing sales in our Industry Solutions line of business, our non-health and life sciences business. Revenues from the Industry Solutions
segment have comprised 27.3%, 24.4% and 26.0%, respectively, of our consolidated revenues for the years ended December 31, 2004, 2005 and 2006. We have not been successful in generating the revenue growth we expected from these markets and we
cannot assure you that we will be
successful in the future. One of our key software products in the Industry Solutions segment has experienced certain deficiencies which we are working to
resolve, and with respect to sales of which we have deferred revenue. See We cannot guarantee that our deferred revenue will be recognized as planned.
WE MAY NOT BE SUCCESSFUL IN DEVELOPING OR ACQUIRING NEW TECHNOLOGIES OR BUSINESSES AND THIS COULD HINDER OUR EXPANSION EFFORTS
Despite our intentions to reduce our product research and development
efforts to levels more customary for our industry, in the near term we may continue our product research and development efforts at levels similar to current expenditures. We have had quality issues with one of our software products, which have
affected our sales and have caused us to defer revenue recognition, and these issues may continue. We may consider additional acquisitions of or new investments in complementary businesses, products, services or technologies. We cannot assure you
that we will be successful in our product development efforts or that we will be able to identify appropriate acquisition or investment candidates. Even if we do identify suitable candidates, we cannot assure you that we will be able to make such
acquisitions or investments on commercially acceptable terms. Furthermore, we may incur debt or issue equity securities to pay for any future acquisitions. The issuance of equity securities could be dilutive to our existing stockholders and the
issuance of debt could limit our available cash and accordingly restrict our activities.
WE HAVE MANY COMPETITORS AND POTENTIAL COMPETITORS AND WE MAY NOT BE ABLE TO COMPETE EFFECTIVELY
The market for our products and services is competitive and subject to rapid change. We encounter significant competition for the sale of our contract
management software from the internal information systems departments of existing and potential clients, software companies that target the contract management markets and professional services organizations. Our competitors vary in size and in the
scope and breadth of products and services offered. We anticipate increased competition for market share and pressure to reduce prices and make sales concessions, particularly in our Industry Solutions segment, which could materially and adversely
affect our revenues and margins.
WE HAVE MULTIPLE FACILITIES AND WE MAY
EXPERIENCE DIFFICULTIES IN OPERATING FROM THESE DIFFERENT LOCATIONS
We operate out of our corporate headquarters in Edison, New Jersey, engineering offices in Redwood City, California and Portland, Maine, and an office facility in London, England. The geographic distance between our offices makes it more
challenging for our management and other employees to collaborate and communicate with each other than if they were all located in a single facility, and, as a result, increases the strain on our managerial, operational and financial resources.
Also, a significant number of our sales and professional services employees work remotely out of home offices, which adds to this strain.
WE MAY NOT BE SUCCESSFUL IN RETAINING AND ATTRACTING TALENTED AND KEY EMPLOYEES
We depend on the services of our senior management and key technical personnel. The loss of the services of key employees, and the inability to attract
new employees to fill crucial roles, could have a material adverse effect on our business, financial condition and results of operations.
WE EXPERIENCED CHANGES OF SENIOR MANAGEMENT IN 2005 AND 2006, WHICH MAY AFFECT OUR BUSINESS, PARTICULARLY IN THE SHORT TERM
In August 2005, we announced the departure of our Chief Executive Officer
and Chief Operating Officer and the appointment of a new Chairman of the Board with certain executive powers and a new Acting President and Chief Executive Officer. In February 2006, our Acting President and Chief Executive Officer resigned, and our
Chairman of the Board assumed his duties on an interim basis. In August 2006, our acting President and Chief Executor Officer was appointed to these duties on a permanent basis. Changes of this nature can create a level of uncertainty and potential
disruption to relationships with customers, prospective customers, employees and business partners, particularly in the short term. Our leadership will need
time to become more familiar with the Company and its culture. This leadership change could have an adverse effect on our business, financial condition and results of operations.
OUR EFFORTS TO PROTECT OUR INTELLECTUAL PROPERTY MAY NOT BE FULLY EFFECTIVE, AND WE MAY INADVERTENTLY INFRINGE ON THE INTELLECTUAL PROPERTY
OF OTHERS
Despite our efforts to protect our proprietary
rights, unauthorized parties may attempt to copy aspects of our products or to obtain the use of information that we regard as proprietary. In addition, the laws of some foreign countries do not protect our proprietary rights to as great an extent
as do the laws of the United States. We cannot assure investors that our means of protecting our proprietary rights will be adequate or that our competitors will not independently develop similar technology.
We are not aware that any of our products infringe the proprietary rights of
third parties. We cannot assure investors, however, that third parties will not claim infringement by us with respect to current or future products. We expect that software product developers will increasingly be subject to infringement claims as
the number of products and competitors in our industry segment grows and the functionality of products in different industry segments overlaps. Any such claims, with or without merit, could be time-consuming, result in costly litigation, cause
product shipment delays or require us to enter into royalty or licensing agreements. Such royalty or licensing agreements, if required, may not be available on terms acceptable to us or at all, which could have a material adverse effect upon our
business, operating results and financial condition.
ITEM 1B.
UNRESOLVED STAFF COMMENTS
Not Applicable
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