| Income Statement for Kana Software Inc. (KANA) | | | | | | | Income | in Thousands of Dollars | | | 12/2007 | 12/2006 | 12/2005 | 12/2004 | 12/2003 | | | Operating Revenue | 60,794 | 54,030 | 43,128 | 48,900 | 61,006 | | Adjustments to Revenue | - | - | - | - | - | | Cost of Revenue | (16,228) | (11,446) | (9,413) | (6,466) | (4,739) | | Gross Operating Profit | 44,566 | 42,584 | 33,715 | 42,434 | 56,267 | | | Selling/General/Admin Expense | (37,161) | (29,801) | (29,090) | (33,236) | (38,262) | | Research & Development | (12,650) | (10,765) | (13,230) | (19,497) | (21,437) | | EBITDA | (5,245) | 2,018 | (8,605) | (10,299) | (3,432) | | Depreciation & Amortization | (1,303) | (1,586) | (2,459) | (6,821) | (15,411) | | EBIT | (6,548) | 432 | (11,064) | (17,120) | (18,843) | | Interest Income | 87 | 172 | - | - | - | | Other Income, Net | 32 | (703) | 88 | 128 | (314) | | Total Income Avail For Interest Expense | (6,996) | (2,000) | (17,770) | (21,454) | (20,861) | | Interest Expense | (858) | (207) | - | - | - | | Pre-Tax Income | (7,854) | (2,207) | (17,770) | (21,454) | (20,861) | | Income Taxes | (167) | (219) | (196) | (314) | (318) | | Minority Interest | - | - | - | - | - | | Net Income from Continuing Operations | (8,021) | (2,426) | (17,966) | (21,768) | (21,179) | | Net Income from Discontinued Operations | - | - | - | - | - | | Net Income from Total Operations | (8,021) | (2,426) | (17,966) | (21,768) | (21,179) | | | Normalized Income | (7,454) | (525) | (11,172) | (17,306) | (19,475) | | Extraordinary Income | - | - | - | - | - | | Special Income/Charges | (567) | (1,901) | (6,794) | (4,462) | (1,704) | | Income from Cum. Effect of Acct Change | - | - | - | - | - | | Income from Tax Loss Carryforward | - | - | - | - | - | | Other Gains | - | - | - | - | 213 | | Total Net Income | (8,021) | (2,426) | (17,966) | (21,768) | (20,966) | | | Results | in Dollars (Preferred Dividends in Thousands) | | | 12/2007 | 12/2006 | 12/2005 | 12/2004 | 12/2003 | | | Dividends Paid Per Share | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | | Preferred Dividends | - | - | - | - | - | | | Basic EPS from Continuing Operations | -0.22 | -0.07 | -0.58 | -0.75 | -0.88 | | Basic EPS from Discontinued Operations | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | | Basic EPS from Total Operations | -0.22 | -0.07 | -0.58 | -0.75 | -0.88 | | | Diluted EPS from Continuing Operations | -0.22 | -0.07 | -0.58 | -0.75 | -0.88 | | Diluted EPS from Discontinued Operations | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 | | Diluted EPS from Total Operations | -0.22 | -0.07 | -0.58 | -0.75 | -0.88 | | | |