We are an innovative provider of software and services that enable nonprofit organizations to use the Internet to increase donations, reduce fundraising costs, improve operations and build awareness and affinity for
their causes by bringing employees, volunteers and donors together in online, interactive communities. Many of the more than 2 million nonprofit organizations registered with the Internal Revenue Service in the United States use Internet
software tools to enhance their fundraising and communication efforts. Based on information published by the Nonprofit Times, a publication for nonprofit managers, we estimate online giving to have been approximately $3 billion in 2005, and we
believe this amount will continue to grow.
Our flagship product, Kintera Sphere, is managed as a single system and offered to nonprofit
organizations as a service accessed with a web browser. Nonprofit organizations use Kintera Sphere to manage their websites, special events and membership, organize individuals, advocate causes, perform wealth screening, raise major gifts, deliver
services and programs and execute personalized marketing campaigns. We also offer services, software and data to nonprofit organizations to assist them with their fundraising efforts and awareness campaigns as well as directed giving programs tools
and services, accounting software and consulting and advocacy services.
We primarily enter into customer contracts for Kintera Sphere that
are one year or more in duration. Our customers pay us upfront fees and monthly service fees for access to Kintera Sphere and transaction-based fees tied to the donations and purchases we process. We also enter into service contracts and
implementation contracts that are 12 months or longer in duration.
Since launching our service in the first quarter of 2001, we have
experienced significant growth with our total online donations processed increasing from $9.0 million in 2002 to $53.0 million in 2003 to $149.2 million in 2004 and $302.0 million in 2005. Acquisitions have been an important part of our development
to date. These
acquisitions enabled us to expand our service offerings to include wealth profiling and screening services, directed giving programs, accounting software,
online grants, consulting and advocacy services. We may continue to acquire companies that provide us with proprietary technology, access to key accounts, or personnel with significant experience in the nonprofit industry.
We were incorporated in Delaware on February 8, 2000, and we changed our name to Kintera, Inc. on July 31, 2000.
Our Products and Services
Kintera Sphere
Kintera Sphere automates the workflow of a nonprofit organizations employees, volunteers and donors, thereby facilitating better
communication and more effective fundraising. Using our system, nonprofit organizations motivate and reward community members with timely feedback, personalized communications and targeted content. By building a stronger sense of community,
nonprofit organizations can increase the commitment of employees, volunteers and donors to a cause and improve the success of their fundraising efforts. Key elements of Kintera Sphere include:
Content Management . Our content management tools enable nonprofit organizations to build and manage websites optimized for community-building and fundraising.
Contact Management. We provide a comprehensive set of customer relationship management tools that build user profiles by tracking content viewing and preferences, website
usage patterns, event attendance and transactional activities.
Communication. We automate and simplify many of the tasks required to manage enterprise-wide or individual email campaigns. Our tools manage the preparation, targeting and
distribution of emails and electronic newsletters.
Reporting . Our online reporting system delivers extensive, real-time information such as account status, website visitation metrics, member profiles and donation data.
Nonprofit organizations can generate a variety of standard and customized reports on individual donors and campaigns.
Commerce . Our software can be used to collect donations, sell products and services, run online stores, provide membership and benefit centers, manage event registration and
offer tribute cards.
Community . Our community tools coordinate users interaction with our content, communication, database and other tools. A users role or status in the organization
determines which data, tools, features and content they are able to access. Community tools also track the activities of employees, volunteers and donors.
Wealth Profiling and Screening Services
Kintera P!N service, is a wealth profiling and screening
service that enables nonprofits to more efficiently identify, profile, monitor and rank the wealth of prospects in their databases. Additionally, this service enables nonprofits to edit, analyze, prioritize and combine external data collected from a
wide range of sources with its internal donor database. Kintera P!N Electronic Screening is part of the Kintera Prospect Relationship Management (PRM) suite of applications featuring:
Capacity assessment. Prospects can be matched to more than 18 databases to identify wealth and capacity indicators to help target prospects.
Affinity rating . One of the strongest predictors of future involvement coupled with capacity data so that the best prospects for the future giving may be targeted.
Propensity rating . Compares likely prospects to an industry model of likely donors to different types of organizations.
Complete sources of data . Quality data and sophisticated matching logic bring in-depth information about prospects with the greatest capacity to give.
Directed Giving Programs
Workplace Giving Program
Kinteras Workplace Giving offers an enhanced workplace giving tool
that helps corporations and nonprofits automate and support their workplace giving programs. These tools include employee gift matching, volunteer tracking and management, political action committee membership and fundraising drives. Key elements of
Workplace philanthropy program products include:
Workplace Campaigns
Matching Gifts
Volunteer Management
Dollars for Doers
PAC Management
Grants Management
For corporations that have established
collection campaigns for multiple nonprofits, we offer payment processing services for payroll deductions as well as standard checks, cash and credit cards. In addition, we also have the ability to disburse funds to the appropriate
organizations/chapters.
Donor Advised Funds Programs
Kinteras Donor Advised Funds program (DAF), is an on-demand solution for donor-advised funds and wealth management products to major financial institutions and money center banks. Our web-based DAF
administration service provides our clients with a turnkey solution for quick-to-market, cost effective, private-labeled DAF capability for investment firms, community foundations and corporations offering workplace giving solutions.
Online Grants
Kintera Online Grants
is a product within the Kintera Sphere suite of solutions for nonprofit organizations. Kintera Online Grants enables foundations to capture grant applications more flexibly and efficiently. This online grant application software provides a simple
grant application process, with functionality to create custom grant applications and to create and manage applications online. We help connect grantee information and processes more effectively. It also improves collaborative decision-making and
can be used with a broad range of grant-making systems.
Accounting Software
Kintera FundWare accounting software unites accounting, budgeting and reporting tools with an audit trail to create an award-winning product suite with a
singular goal: eliminating your organizations financial management pressures. Our accounting software is marketed to nonprofit organizations and government entities, including cities, towns, governmental agencies and schools.
Our accounting software to help relieve the complexities of nonprofit and government financial management with:
Tools to help comply with Financial Accounting Standards Board, (FASB) and Governmental Accounting Standards Board, (GASB) 34 reporting requirements
Easy tracking of commitments and encumbrances
Real-time budget monitoring to help prevent overspending
Budget modification histories, including comparisons between actual and revised budgets
Cross-fiscal year budget preparation
Built-in audit trails and easy-to-prepare audit schedules
For support of our accounting software, we offer a professional service group that will install and customize the software to a clients specification. We offer webcast seminars and product training through regional training classes,
Web-based eClasses, on-site classes, participation in local and regional user conferences, and Connections our annual user conference.
Additional programs offered:
Direct connect: Maintenance and support service programs designed with
several options to specifically fit our clients support needs. Direct connect gives the client the opportunity to receive support tailored to its organizations needs.
Consulting : We provide a range of professional services to meet the specialized needs of our customers:
Enterprise Services Project based services including implementation and integration of the accounting software
Consulting Services Experienced consultants are available on an hourly basis for specific tasks that can be crucial in configuring a solution to meet specific needs
Educational Services Training classes available at a regional location or on-site
Training: We offer on-site training, classroom training, eClasses and payroll boot camp
Advocacy
Services
The advocacy module offers full support for managing email campaigns, advocacy campaign websites, and customized action
centers all the tools needed to advocate a cause. Along with the advocacy module, organizers use our integrated email module and Contact Relationship Management (CRM) database to educate supporters about issues related to their
cause, while building rich profiles of their interests and activities, including political district, issue preference, action alert responsiveness, giving histories, purchases, event participation, and website activity with our Contract Management
System (CMS).
Benefits of Product and Service Offerings
Nonprofit Organizations Use Kinteras Online Solutions to Increase Donations
Customers
implement Kintera Sphere to increase donations by improving the effectiveness of their fundraising efforts. Our software solution enables nonprofit organizations to use the powerful aspects of the Internet for fundraising, by creating vibrant online
communities of employees, volunteers and donors. We believe there are a number of reasons that online communities help nonprofit organizations increase donations, including:
Access to a unified database enables employees and volunteers to better target potential donors and communicate personalized fundraising messages;
Volunteers can solicit many more friends, family and co-workers using their email address books and our email tools than they can using traditional offline methods;
Personalized websites, email solicitations and other personalized messages help create greater affinity between potential donors and the cause they are asked to support;
Our online donation tools are easy to use, encouraging donors to give at the time of solicitation and at a moment when they are emotionally connected to the cause; and
Timely recognition and feedback, such as thanks and progress reports, motivate volunteers and encourage repeat gifts from donors.
Because our software tools are designed specifically for use by nonprofit organizations, our customers are able to integrate Kintera Sphere into their
existing workflow and processes. This ease of integration enables nonprofit organizations to establish online giving as a new source of donations that adds to existing fundraising efforts.
Our Software-as-a-Service Model Reduces Fundraising Costs
By offering our software as a service, we provide a flexible solution that meets the needs of our customers and minimizes their implementation and maintenance costs. In exchange for a monthly service fee, our
customers receive access to Kintera Spheres specialized nonprofit applications via the Internet. Customers can reduce their upfront implementation costs and match the cost of our services with their event donations by paying for our service,
in part, with transaction-based fees. Because we host and manage our software, customers can reduce or eliminate the difficulty and expense of software and hardware installations, upgrades and technical support. Kintera Spheres frequent
product updates are available automatically when customers access our software, and we provide troubleshooting, customer support and training.
Kintera Sphere is cost-effective for our customers because it is a shared, multi-customer software service. We maintain our software, hardware and transaction processing with redundancy in centralized locations. By sharing the costs of our
infrastructure and support, customers receive more favorable rates than would be possible if we provided packaged software or customized, individually-hosted solutions. We believe that under this model we automate many of the more time-consuming
services of a nonprofit organizations information technology department. We offer an outsourced solution for critical but expensive needs such as security, redundancy and scale as well as provide 24/7 support for employees, volunteers and
donors.
Scalable Transaction Engine Improves and Simplifies Payment Processing
Kintera Sphere incorporates an integrated transaction processing engine that enables donors to make donations and purchases through simple secure online
transactions. Kintera accepts all major credit cards, PayPal, the Automated Clearing House network (ACH) and up to 200 currencies. When a donor makes a donation or purchase on a website powered by Kintera Sphere, we typically collect the
payment and related information, clear the transaction, provide a receipt to the donor and remit the funds to the nonprofit organization net of any credit card or other payment method fees and a Kintera transaction fee. Donor data generated from
online transactions is automatically integrated into the nonprofit organizations database using our contact management tools. Because we process a significant volume of transactions, we are typically able to secure lower credit card
transaction fees and more enhanced account services for our clients than would be possible for them on a stand-alone basis. Our payment processing services also include 24/7 access to financial networks, collection of donations paid by check to lock
boxes, account reconciliation, multiple layers of security and database management. These services are complex to establish and expensive to maintain, particularly for smaller nonprofit organizations or local branches of large organizations that
experience lower or intermittent transaction volumes.
Powerful Database Software Enhances Data Analysis, Collection and Management
Prior to implementing Kintera Sphere, many of our customers maintained multiple isolated databases that supported a range of
fundraising and other activities. These separate databases make data collection and analysis difficult. Kintera Sphere enables automated data collection through volunteer and donor data entry and real-time tracking of their activities, eliminating
cumbersome and inaccurate manual processes. Kintera Sphere aggregates the collected data in a sophisticated, comprehensive database. Using our reporting tools, nonprofit organizations and their volunteers are able to access the database for
fundraising and other activities that support the organizations cause. Because data collected by Kintera Sphere is stored in a central database, we believe our customers are able to more effectively analyze the success of their fundraising
operations, and active campaigns can be monitored and managed on a day-to-day basis.
Services and Programs
Through the use of Kintera Sphere, nonprofit organizations can provide their members and volunteers with services, information, exclusive benefits and
networking opportunities. These organizations can use Kintera Spheres contact management tools to enable members and volunteers to build relationships and communicate with one another online. Using Kintera Spheres content management
tools, a nonprofit organization can deliver personalized content to viewers based on membership level, type of content viewed on prior visits to the website, log-in information and other criteria. These websites can also include a member calendar,
member benefits including discounts at the online store, continuing education course registration, credit tracking and certification processing, interactive jobsites with resume-posting functions, collaborative document sharing and other networking
areas.
Personalized and Targeted Direct Marketing Campaigns
Kintera Sphere enables nonprofit organizations to strategically integrate existing direct mail, telemarketing and communications programs with their email
and website to maximize fundraising effectiveness. Kintera Spheres communication and contact management tools enable nonprofit organizations and their volunteers to effectively manage email campaigns and publish e-newsletters using
personalization and market segmentation. Key content in an email or web page can be tagged, allowing organizations to track content viewed and build a profile of their interests. Future content delivered to the consumer can be based on these prior
identified areas of interest. Alternatively, consumers can select areas of interest. This information is stored in their contact record to define future content delivered to them. By designing effective communications, nonprofit organizations can
acquire and renew donors or members and minimize fundraising costs. In addition, by using Kintera Sphere for their direct marketing campaigns, nonprofit organizations can analyze the results of such campaigns to learn about the behavior and
interests of their donors and improve the effectiveness of future campaigns.
Payment Processing
Kintera Sphere offers payment processing capabilities that enable consumers to make donations and purchase goods and services using numerous payment
options through secure online transactions. Credit card transactions are processed with automatic fail over through redundant paths, including redundant frame relay lines to separate payment processors. In addition, an Internet gateway is available
as an alternate backup mechanism to maintain transaction processing, and we have retained the capability to batch transactions for future processing in the event of backup failure. These layers of redundancy offer high levels of reliability for
large-scale online fundraising. We are able to process online checking transactions through ACH and are integrated with PayPal. We accept all major credit cards and up to 200 currencies, and provide the specific government-required receipts to
donors. Typically, once the donors credit card is charged for the amount of the donation and we have deducted fees owed to us by the customer, the net amount of the donation is delivered to the customer.
Sales and Marketing
We sell our software services
primarily through our direct sales force, with sales professionals located at our headquarters in San Diego and in metropolitan areas throughout the United States. Our sales force consists of two teams, a team focused on smaller customers typically
at a local level and a team focused on major accounts both locally and nationally. As of December 31, 2005, our total sales, marketing and customer support organization consisted of 262 employees.
Our sales efforts for major accounts typically target large nationally recognized organizations. We deploy a multi-disciplined sales team consisting of
sales, technical and support professionals that can address all aspects of Kintera Sphere and its integration into a nonprofit organizations workflow and fundraising or service efforts. Our senior management also takes an active role in these
sales efforts. To enhance our opportunities for increased sales to major accounts, we often rely on references from existing customers or develop a pilot or custom demonstration.
In selling to smaller customers, we typically target nonprofit organizations in need of an event solution
or other point solution. This sales force makes extensive use of email and telemarketing to identify potential customers with such needs. In many cases, our small customers are independent chapters affiliated with larger nonprofit organizations. We
believe the sale of event or point solutions is an extremely effective method for introducing Kintera Sphere to small customers who may develop into major accounts. Occasionally, this sales force sells more extensive solutions to smaller customers.
As part of our growth strategy, we continually seek to expand small event contracts into large enterprise-wide contracts. The account managers are a critical part of this process.
We complement our direct sales force through relationships with third parties, such as consultants, publishers, and financial service providers. We also
maintain relationships with a number of complementary businesses focused on direct marketing, donor database management and integration, event production and planning, public relations and web development for nonprofit organizations. These
businesses use Kintera Sphere to enhance the quality and range of the services they provide to nonprofit organizations while remaining focused on their core strengths. For example, web developers can use our content management system to quickly
develop websites for nonprofit organizations without relying on expensive, individually hosted content management systems designed for other industries. As a result, these web developers can focus more of their resources on qualitative and
customer-specific issues. We typically provide compensation to these third parties in the form of commissions based upon the revenues that they generate.
American Fundware, which we acquired in December 2004, sells FundWare accounting software to nonprofit as well as government organizations. FundWare is sold through both an internal sales force as well as through an
extensive value added reseller, or VAR, channel. Delivery and installation is performed either by internal technical and support professionals or by VAR personnel. We leverage the customer relationships from the FundWare installed base for
cross-selling opportunities for our software services.
Competition
The market for our products and services is fragmented, competitive and rapidly evolving, and there are limited barriers to entry for some aspects of this market. As a result, we expect to encounter new and evolving
competition as this market becomes aware of the advantages of online communities for fundraising programs and services. We mainly face competition from four sources:
Traditional fundraising methods;
Custom-developed solutions;
Companies that offer specialized software designed to address needs of businesses across a variety of industries; and
Companies that offer integrated software solutions designed to address the needs of nonprofit organizations.
We compete with the traditional methods of fundraising and membership service delivery to which volunteers and staff of nonprofit organizations are
accustomed. We believe we compete successfully against traditional methods of fundraising and membership service delivery because such methods are more costly and less efficient than our solutions. We also compete with custom-developed solutions for
online giving and other online communities created either by the technical staff of the nonprofit organization or outside custom service providers. In many cases, building a custom solution requires a nonprofit organization to deploy extensive
financial and technical resources. Often, the legacy database and software system were not designed to support the advanced needs of the Internet and the legacy system ultimately does not meet the customers needs. Also, because we sell our
software as a service, we believe it provides a more flexible solution that meets the needs of customers and minimizes their upfront and ongoing costs and reduces the need for technical support at the nonprofit organization.
We face competition from companies that offer specialized software designed to address the needs of
businesses across a variety of industries, such as content or contact management software programs, e-commerce solutions and other products that compete with a portion of our unified service offerings. We believe that we compete successfully against
these companies because Kintera Sphere provides highly innovative features that have been specifically created for the workflow of nonprofit organizations and provide a unified, database driven system. Finally, there are other companies that offer
integrated software solutions designed to address the needs of nonprofit organizations. We believe that we compete effectively against these companies due to our technically advanced product, our track record with leading nonprofit organizations and
our reputation for being the innovator in the field.
We believe that the principal competitive factors in our market include service
features, integration, reliability, security, price, ease of use, installation, maintenance and upgrades. We believe that we compete favorably with respect to all of these factors.
Employees
As of February 28, 2006, we had 471 employees, including 59 in
finance/administration, 262 in sales, marketing and customer support, and 150 in product development and operations. None of our employees are represented by a labor union. We have not experienced any work stoppages and consider our relations with
our employees to be good.
Available Information
We file reports with the Securities and Exchange Commission (SEC). We make available on our website under Investor Relations/SEC Filings, free of charge, our annual reports on Form 10-K,
quarterly reports on Form 10-Q, current reports on Form 8-K and amendments to those reports as soon as reasonably practicable after we electronically file such materials with or furnish them to the SEC. Our website address is www.kintera.com. You
can also read and copy any materials we file with the SEC at the SECs Public Reference Room at 100 F Street, NE, Washington, DC 20549. You can obtain additional information about the operation of the Public Reference Room by calling the SEC at
1-800-SEC-0330. In addition, the SEC maintains an Internet site (www.sec.gov) that contains reports, proxy and information statements, and other information regarding issuers that file electronically with the SEC, including us.
Item 1A. Risk Factors
Before deciding to purchase, hold or sell our common stock, you should carefully consider the risks
described below in addition to the other cautionary statements and risks described elsewhere, and the other information contained, in this Report and in our other filings with the SEC, including our subsequent reports on Forms 10-Q and 8-K. The
risks and uncertainties described below are not the only ones we face. Additional risks and uncertainties not presently known to us or that we currently deem immaterial may also affect our business. If any these known or unknown risks or
uncertainties actually occur with material adverse effects on Kintera, our business, financial condition and results of operations could be seriously harmed. In that event, the market price for our common stock will likely decline, and you may lose
all or part of your investment.
Risks Related to Our Business
Because we have a limited operating history, it is difficult to evaluate our prospects.
We
incorporated in February 2000 and first achieved meaningful revenues in 2001. As a result, we will encounter risks and difficulties frequently encountered by early-stage companies in new and rapidly evolving markets. These risks include the
following:
we may not increase our sales to our existing customers and expand our customer base;
fees related to Kintera Sphere are our principal source of revenues, and we may not successfully introduce new services and enhance existing services of Kintera Sphere;
we may not successfully expand our sales and marketing efforts;
we may not attract and retain key sales, technical and management personnel; and
we may not effectively manage our anticipated growth.
In
addition, because of our limited operating history and the early stage of the market for online fundraising solutions, we have limited insight into trends that may emerge and affect our business.
We have a history of losses, and we may not achieve or maintain profitability.
We have experienced operating and net losses in each fiscal quarter since our inception, and as of December 31, 2005, we had an accumulated deficit
of $95.0 million. We incurred net losses of $41.9 million for the year ended December 31, 2005 and $19.2 million for the year ended December 31, 2004. We will need to increase revenues and reduce operating expenses to achieve
profitability, and we may not be able to do so. Even if we do achieve profitability, we may not be able to sustain or increase profitability on a quarterly or annual basis in the future. We may also fail to accurately estimate our increased
operating expenses as we grow. If our operating expenses exceed our expectations, our financial performance will be adversely affected.
Our operating results have fluctuated and may fluctuate significantly, and these fluctuations may cause our stock price to fall.
Our operating results have varied significantly in the past and will likely vary in the future as the result of fluctuations in our revenues and operating expenses. For example, our revenues increased to $40.9 million
for the year ended December 31, 2005, from $23.7 million for the year ended December 31, 2004 and our net loss increased to $41.9 million for the year ended December 31, 2005, from $19.2 million for the year ended December 31,
2004. Although we have reviewed and implemented plans to help reduce our overall operating expenses and will continue to do so, operating expenses may increase in the future as we expand our selling and marketing activities and hire additional
personnel. Our revenues in any period depend substantially on monthly service fees, on the number and size of donations that we process in that period for customer sponsored fundraising events and on the sale and licensing of our software products.
In addition, the number and size of transactions we process tends to be seasonal, with the first calendar quarter representing the seasonal low for non-profit fundraising. As a result, it is possible that in some future periods, our revenues may not
meet our expectations or, due to our increased expense levels, our results of operations may be below the expectations of current or potential investors. If this occurs, the price of our common stock may decline.
Recent acquisitions and potential future acquisitions could prove difficult to integrate, disrupt our business, dilute stockholder value and strain
our resources, which could prevent us from properly servicing and maintaining customer relationships.
Acquisitions have been an
important part of our development to date. During 2004, we completed acquisitions of several complementary businesses including Prospect Information Network, Carol/Trevelyan Strategy Group, BNW, Inc., KindMark, Inc., Kamtech, Inc., Giving Capital,
Inc. and American Fundware, Inc. In 2005, we completed the acquisition of Gold Box, Inc. As part of our business strategy, we may acquire companies, services and technologies that we feel could complement or expand our business, augment our
market coverage, enhance our technical capabilities, provide us with important customer contacts or otherwise offer growth opportunities. Acquisitions and
investments involve numerous risks, including:
difficulties in integrating operations, technologies, services, accounting and personnel;
difficulties in supporting and transitioning customers of our acquired companies;
diversion of financial and management resources from existing operations;
risks of entering new sectors of the nonprofit industry;
potential loss of key employees; and
inability to generate sufficient revenues to offset acquisition or investment costs.
Acquisitions also frequently result in recording of goodwill and other intangible assets which are subject to potential impairments in the future that could harm our operating results. In addition, if we finance
acquisitions by issuing convertible debt or equity securities, our existing stockholders may be diluted which could affect the market price of our stock. As a result, if we fail to properly evaluate and execute acquisitions or investments, we may
not achieve the anticipated benefits of any such acquisition, and we may incur costs in excess of what we anticipate.
If we are not
able to manage our growth effectively, we may not become profitable.
Since commencing operations in 2000, we have experienced
significant growth, and we anticipate that expansion will continue to be required to address potential market opportunities. There can be no assurance that our infrastructure will be sufficiently scalable to manage our experienced growth and any
future projected growth. For example, our anticipated growth will result in a significant increase in the volume of transactions handled by our payment processing system. If we are unable to sufficiently enhance and improve this system to handle
this increased volume, our profitability and growth may suffer. There also can be no assurance that if we continue to expand our operations, management will be effective in expanding our physical facilities or that our systems, procedures or
controls will be adequate to support such expansion. Our inability to manage our growth may harm our business.
Nonprofit
organizations have not traditionally used the Internet or online software solutions, and they may not adopt our solution.
The
market for online fundraising solutions for nonprofit organizations is new and emerging. Nonprofit organizations have not traditionally used the Internet or online software solutions for fundraising. We cannot be certain that the market will
continue to develop and grow or that nonprofit organizations will elect to adopt our solution rather than continuing to use traditional offline methods, attempting to develop software solutions internally or utilizing standardized software solutions
without integrating them. Nonprofit organizations that have already invested substantial resources in other fundraising methods may be reluctant to adopt a new approach like ours to supplement or replace their existing systems or methods. In
addition, increasing concerns about fraud, privacy, reliability and other problems may cause nonprofit organizations not to adopt the Internet as a method for fundraising. We expect that we will continue to need to pursue intensive marketing and
sales efforts to educate prospective nonprofit organization customers about the uses and benefits of our solution. If demand for and market acceptance of our solution does not occur, we may not grow our business as we expect.
If our efforts to increase awareness of Kintera Sphere and expand sales to other sectors of the nonprofit industry do not succeed, our revenue may
not increase as we expect.
We have primarily sold our Kintera Sphere solution to nonprofit organizations in the health and human
services, religion and education sectors, in part because they rely on special events for fundraising. Based on our experience, we believe that many nonprofit organizations in all nonprofit sectors are still unaware of the benefits that can be
achieved through the use of Kintera Sphere. We intend to commit significant resources to promote awareness of Kintera Sphere, but we cannot assure you that we will be successful in this effort. Developing and maintaining awareness of Kintera Sphere
is important to our success. If we fail to successfully promote Kintera Sphere, our financial condition could suffer.
We have also begun, and intend to continue, to market Kintera Sphere to nonprofit organizations in
additional nonprofit sectors. Organizations in these other sectors may not rely on special events or be as willing to purchase our solutions as health and human services nonprofit organizations. If we are unable to increase awareness of Kintera
Sphere and expand sales to other sectors of the nonprofit industry, our revenue may not increase as we expect.
Any failure to manage
and accurately account for the large amounts of donations we process could diminish the use of Kintera Sphere, which may prevent or delay our becoming profitable.
Our ability to manage and account accurately for the online donations we process requires a high level of internal controls. We have a limited operating history of maintaining these internal controls. As our business
continues to grow, we must monitor our internal controls to ensure they are effective. Our success requires significant customer and donor confidence in our ability to handle large and growing donation volumes and amounts. Any failure to maintain
necessary controls or to accurately manage online donations could severely diminish nonprofit organizations and donors use of Kintera Sphere.
We may experience customer dissatisfaction and lose sales if our solution does not scale to accommodate a high volume of traffic and transactions.
We seek to generate a high volume of traffic and transactions on the websites we host for our customers. A portion of our revenues depends on the number
of donations raised by our customers using Kintera Sphere. Accordingly, the satisfactory performance, reliability and availability of our solution, including its processing systems and network infrastructure, are critical to our reputation and our
ability to attract and retain new customers. Any system interruptions that result in the unavailability of our solution or reduced donor activity would reduce the volume of donations and may also diminish the attractiveness of our solution to our
customers. Furthermore, our inability to add software and hardware or to develop and further upgrade our existing technology, payment processing systems or network infrastructure to accommodate increased traffic or increased transaction volume may
cause unanticipated system disruptions, slower response times, degradation in levels of customer service, impaired quality of the users experience, and delays in reporting accurate financial information. There can be no assurance that we will
be able to effectively upgrade and expand our systems or to integrate smoothly any new technologies with our existing systems. Any inability to do so would have an adverse effect on our ability to maintain customer relationships and grow our
business.
Our products may contain defects, which may result in liability and/or decreased sales.
Software products frequently contain errors or failures, especially when first introduced or when new versions are released. Despite our best efforts to
test our products, we might experience significant errors or failures in our products, or they might not work with other hardware or software as expected, which could delay the development or release of new products or new versions of our products
and adversely affect market acceptance of our products. We might not discover software errors that affect our new or current products or enhancements until after they are deployed, and we may need to provide enhancements to correct such errors.
These errors could result in:
harm to our reputation;
lost sales;
delays in commercial release;
product liability claims;
delays in or loss of market acceptance of our products; and
unexpected expenses and diversion of resources to remedy errors.
We may not be able to develop new enhancements to or support services for Kintera Sphere at a rate required to achieve customer acceptance in our rapidly changing market.
Although Kintera Sphere is designed to operate with a variety of network hardware and software platforms, we will need to continuously modify and enhance
Kintera Sphere to keep pace with changes in Internet-related
hardware, software, communication, browser and database technologies. Our future success depends on our ability to develop new enhancements to or support
services for Kintera Sphere that keep pace with rapid technological developments and that address the changing needs of our nonprofit customers. We may not be successful in either developing such services or introducing them to the market in a
timely manner. In addition, uncertainties about the timing and nature of new network platforms or technologies, or modifications to existing platforms or technologies, could increase our development expenses. Any failure of our services to operate
effectively with the existing and future network platforms and technologies could limit or reduce the market for our services, result in customer dissatisfaction or cause our revenue growth to suffer.
If we are unable to detect and prevent unauthorized use of credit cards and bank account numbers and safeguard confidential donor data, our
reputation may be harmed and customers may be reluctant to use our service.
We rely on encryption and authentication technology to
provide secure transmission of confidential information, including customer credit card and bank account numbers, and protect confidential donor data. Identity thieves and criminals using stolen credit card or bank account numbers could still
potentially circumvent our anti-fraud systems. Advances in computer capabilities, new discoveries in the field of cryptography, or other events or developments may result in a compromise or breach of the technology we use to protect sensitive
transaction data. If any such compromise of our security were to occur, it could result in misappropriation of our proprietary information or interruptions in our operations and have an adverse impact on our reputation. We may have to spend
significant money and time protecting against such security breaches or alleviating problems caused by such breaches. If we are unable to detect and prevent unauthorized use of credit cards and bank account numbers or protect confidential donor
data, our business may suffer.
If we were found subject to or in violation of any laws or regulations governing privacy or
electronic fund transfers, we could be subject to liability or forced to change our business practices.
It is possible that the
payment processing component of Kintera Sphere and certain services we provide are subject to various governmental regulations. In addition, we may be subject to the privacy provisions of the Gramm-Leach-Bliley Act and related regulations. Pending
and enacted legislation at the state and federal levels, including those related to fundraising activities, may also restrict further our information gathering and disclosure practices, for example, by requiring us to comply with extensive and
costly registration, reporting or disclosure requirements. Existing and potential future privacy laws may limit our ability to develop new products and services that make use of data gathered through our service. The provisions of these laws and
related regulations are complicated, and we do not have extensive experience with these laws and related regulations. Even technical violations of these laws can result in penalties that are assessed for each non-compliant transaction. Given the
high volumes of transactions we process, if we were found to be subject to and in violation of any of these laws or regulations, our business would suffer and we would likely have to change our business practices. In addition, these laws and
regulations could impose significant compliance costs on us and make it more difficult for donors to make online donations.
System
failure could harm our reputation and reduce the use of Kintera Sphere by nonprofit organizations, which could cause our revenues and operating results to decline.
If nonprofit organizations believe Kintera Sphere to be unreliable, they will be unlikely to use Kintera Sphere which will harm our revenue and profits. Our systems and operations are vulnerable to damage or
interruption from earthquakes, floods, fires, power loss, telecommunication failures, electronic virus or worm attacks and similar events. They also could be subject to break-ins, sabotage and intentional acts of vandalism. Our business interruption
insurance may not be sufficient to compensate us for losses that may occur. Despite any precautions we may take, the occurrence of a natural disaster or other unanticipated problems at our facilities could result in interruptions in our services.
Interruptions in our service could harm our reputation and reduce our revenues and profits.
Sales cycles to major customers can be long, which makes it difficult to forecast our results.
It typically takes us between three and nine months to complete a sale to a major customer account, but it can take us up to one
year or longer. It is therefore difficult to predict the quarter in which a particular sale will occur and to forecast our sales. The period between our initial contact with a potential customer and its purchase of Kintera Sphere is relatively long
due to several factors, including:
our need to educate potential customers about the uses and benefits of Kintera Sphere;
our customers have budget cycles which affect the timing of purchases; and
many of our customers have lengthy internal approval processes before purchasing our services.
Any delay or failure to complete sales in a particular quarter could reduce our revenues in that quarter, as well as subsequent quarters over which
revenues for the sale may be recognized. If our sales cycle unexpectedly lengthens in general or for one or more large orders, it would adversely affect the timing of our revenues.
Because we recognize revenue from upfront payments ratably over the term of the contract, downturns in sales may not be immediately reflected in
our revenues.
We have derived the substantial majority of our historical revenues from fees paid by nonprofit organizations related
to their use of Kintera Sphere, and we anticipate that Kintera Sphere will account for an increasing portion of our revenues in future periods. The fees we receive for Kintera Sphere include upfront fees that nonprofit organizations pay for the
right to access to Kintera Sphere. We recognize revenue from the upfront service fees over the term of the contract, which is typically one year or more. As a result, a portion of our revenues in each quarter is deferred revenue from contracts
entered into and paid for during previous quarters. Because of this deferred revenue, the revenues we report in any quarter or series of quarters may mask significant downturns in sales and the market acceptance of Kintera Sphere.
Our ability to generate increased revenues depends in part on the efforts of our strategic partners, over whom we have little control.
Our ability to generate increased revenues depends in part upon the ability and willingness of our strategic partners to increase
awareness of our solution to their customers. We cannot control the level of effort these partners expend or the extent to which any of them will be successful in increasing awareness of our solution. We may not be able to prevent these parties from
devoting greater resources to support services developed by them or other third parties. If our strategic partners fail to increase awareness of our solution or to assist us in getting access to decision-makers, then we may need to increase our
marketing expenses, change our marketing strategy or enter into marketing relationships with different parties, any of which could impair our ability to generate increased revenues.
We are dependent on our management team, and the loss of any key member of this team may prevent us from achieving our business plan in a timely
manner.
Our success depends largely upon the continued services of our executive officers and other key personnel. In particular,
we rely on Harry E. Gruber, M.D., our President, Chief Executive Officer and Chairman. We do not have employment agreements with our executive officers and, therefore, they could terminate their employment with us at any time without penalty. We do
not maintain key person life insurance policies on any of our employees. The loss of one or more of our key employees could seriously harm our business, results of operations and financial condition. We cannot assure you that in such an event we
would be able to recruit personnel to replace these individuals in a timely manner, or at all, on acceptable terms.
In the past year we
have hired several new members of our senior management and have experienced a high rate of employee turnover at all levels. Our newly-hired employees have not worked with our senior management team and finance personnel for a significant length of
time, and we cannot assure you that these management transitions will not result in some disruption of our business. If our new senior management team and finance department are unable to work together effectively to implement our strategies, manage
our operations and accomplish our objectives, our business, operations and financial results could be severely impaired.
Because competition for highly qualified sales and software development personnel is intense, we
may not be able to attract and retain the employees we need to support our planned growth.
To execute our growth plan, we have
significantly increased the size of our sales force and software development staff. To successfully meet our objectives, we must continue to attract and retain highly qualified sales and software development personnel with specialized skill sets
focused on the nonprofit industry. Competition for qualified sales and software development personnel can be intense, and we cannot assure you that we will be successful in retaining current employees or attracting and retaining new ones. The pool
of qualified personnel with experience working with or selling to nonprofit organizations is limited. Our ability to expand our sales team will depend on our ability to recruit, train and retain top quality people with advanced skills who understand
sales to nonprofit organizations. Because the sale of online fund raising solutions is still relatively new, there is a shortage of sales personnel with the experience we need. We have from time to time in the past experienced, and we expect to
continue to experience in the future, difficulty in hiring and retaining highly skilled employees with appropriate qualifications for our business. In addition, it takes time for our new sales personnel to become productive, particularly with
respect to obtaining major customer accounts. In many cases, newly hired sales personnel are unable to develop their skills rapidly enough, which results in a relatively high turnover rate and a corresponding increased need to make continual new
hires. If we are unable to hire or retain qualified sales and software development personnel, or if newly hired personnel fail to develop the necessary skills or reach productivity slower than anticipated, it would be more difficult for us to sell
our solution, and we may experience a shortfall in revenues and not achieve our planned growth.
Our failure to compete successfully
against current or future competitors could cause our revenues or market share to decline.
Our market is fragmented, competitive
and rapidly evolving, and there are limited barriers to entry for some aspects of this market. We mainly face competition from four sources:
traditional fundraising methods;
custom developed solutions created by technical staff or outside custom service providers;
companies that offer specialized software designed to address needs of businesses across a variety of industries; and
companies that offer integrated software solutions designed to address the needs of nonprofit organizations.
In the past, we have competed with these companies by focusing on and committing significant resources to promote awareness of Kintera Sphere to
nonprofit organizations in the health and human services sector, and by developing features to better meet the needs of our customers. However, the companies we compete with may have greater financial, technical and marketing resources, generate
greater revenues and better name recognition than we do. These competitive pressures could cause our revenues and market share to decline.
Any failure to protect our intellectual property rights could impair our ability to protect our proprietary technology and establish our Kintera Sphere brand.
Our success and ability to compete depend in part on our internally developed technology and software applications. We rely on patent, trademark,
copyright and trade secret laws and restrictions in the United States and other jurisdictions, together with contractual restrictions on our employees, strategic partners and customers, to protect our proprietary rights. Any of our trademarks may be
challenged by others or invalidated through administrative process or litigation. As of March 1, 2006, we have three issued patents and 19 pending patent applications in the United States. We may not be successful in obtaining these patents and
we may be unable to obtain additional patent protection in the future. In addition, any issued patents may not provide us with any competitive advantages, or may be challenged by third parties. Furthermore, legal standards relating to the validity,
enforceability and scope of protection of intellectual property rights are uncertain. Effective patent, trademark, copyright and trade secret protection may not be available to us in every country in which our solution is available. As a result, we
cannot assure you that our means of protecting our proprietary rights will be adequate. Furthermore, despite our efforts, we may be unable to prevent third parties from infringing upon or
misappropriating our intellectual property. Any such infringement or misappropriation could have a material adverse effect on our revenues and prospects for
growth.
Litigation may harm our business or otherwise distract our management.
Substantial, complete or extended litigation could cause us to incur large expenditures and distract our management. For example, lawsuits by employees,
stockholders or customers could be very costly and substantially disrupt our business. Disputes from time to time with such companies or individuals are not uncommon, and we cannot assure you that we will always be able to resolve such disputes on
terms favorable to us.
Risks Related to the Securities Markets and Ownership of Our Common Stock
Our common stock price may fluctuate substantially, and your investment could suffer a decline in value.
The market price of our common stock may be volatile and could fluctuate substantially due to many factors, including:
actual or anticipated fluctuations in our results of operations;
the introduction of new products or services, or product or service enhancements by us or our competitors;
developments with respect to our or our competitors intellectual property rights;
announcements of significant acquisitions or other agreements by us or our competitors;
our sale of common stock or other securities in the future;
the trading volume of our common stock;
conditions and trends in the nonprofit industry;
changes in our pricing policies or the pricing policies of our competitors;
changes in the estimation of the future size and growth of our markets; and
general economic conditions.
In addition, the stock
market in general, the Nasdaq National Market, and the market for shares of technology companies in particular, have experienced extreme price and volume fluctuations that have often been unrelated or disproportionate to the operating performance of
those companies. Further, the market prices of securities and technology companies have been particularly volatile. These broad market and industry factors may materially harm the market price of our common stock, regardless of our operating
performance. In the past, following periods of volatility in the market price of a companys securities, shareholder derivative lawsuits securities class action litigation has often been instituted against that company. Such litigation, if
instituted against us, could result in substantial costs and a diversion of managements attention and resources.
Our
publicly-filed reports are reviewed from time to time by the SEC and any significant changes or amendments required as a result of any such review may result in material liability to us and may have a material adverse impact on the trading price of
our common stock.
The reports of publicly-traded companies are subject to review by the SEC from time to time for the purpose of
assisting companies in complying with applicable disclosure requirements, and the SEC is required to undertake a comprehensive review of a companys reports at least once every three years under the Sarbanes-Oxley Act of 2002. SEC reviews may
be initiated at any time. While we believe that our previously filed SEC reports comply, and we intend that all future reports will comply, in all material respects with the published rules and regulations of the SEC, we could be required to modify,
amend or reformulate information contained in prior filings as a result of an SEC review. Any modification, amendment or reformulation of information contained in such reports could be significant and result in material liability to us and have a
material adverse impact on the trading price of our common stock.
If we fail to maintain an effective system of internal controls, we may not be able to accurately
report our financial results. As a result, current and potential stockholders could lose confidence in our financial reporting, which would harm our business.
Effective internal controls are necessary for us to provide reliable financial reports. If we cannot provide reliable financial reports, our operating results could be misstated, our reputation may be harmed and the
trading price of our stock could be negatively affected. In connection with the audit of our financial statements for the year ended December 31, 2005, we identified several material weaknesses in our control over financial reporting. There can be
no assurance that our controls over financial processes and reporting will be effective in the future. For more information, see Item 9A of this Annual Report on Form 10-K.
Because of their significant stock ownership, some of our existing stockholders will be able to exert control over us and our significant corporate
decisions.
Our executive officers, directors and their affiliates own, in the aggregate, approximately 31.2% of our outstanding
common stock. As a result, these persons, acting together, have the ability to exercise significant influence the outcome of all matters submitted to our stockholders for approval, including the election and removal of directors and any significant
transaction involving us. In addition, these persons, acting together, have the ability to control our management and affairs. This concentration of ownership may harm the market price of our common stock by, among other things:
delaying, deferring, or preventing a change in control of our company;
impeding a merger, consolidation, takeover, or other business combination involving our company;
causing us to enter into transactions or agreements that are not in the best interests of all stockholders; or
discouraging a potential acquirer from making a tender offer or otherwise attempting to obtain control of our company.
Our future capital needs are uncertain, and we may need to raise additional funds in the future which may not be available on acceptable terms or
at all.
Our capital requirements will depend on many factors, including:
acceptance of, and demand for, Kintera Sphere and our other product and service offerings;
the costs of developing new products, services or technology;
the extent to which we invest in new technology and product development;
the number and timing of acquisitions and other strategic transactions; and
the costs associated with the growth of our business, if any.
Our existing sources of cash and cash flows may not be sufficient to fund our activities. As a result, we may need to raise additional funds, and such funds may not be available on favorable terms, or at all. Furthermore, if we issue equity
or convertible debt securities to raise additional funds, our existing stockholders may experience dilution, and the new equity or debt securities may have rights, preferences, and privileges senior to those or our existing stockholders. If we incur
additional debt, it may increase our leverage relative to our earnings or to our equity capitalization. If we cannot raise funds on acceptable terms, we may not be able to develop or enhance our products and services, execute our business plan, take
advantage of future opportunities, or respond to competitive pressures or unanticipated customer requirements.
Anti-takeover
provisions under our charter documents and Delaware law could delay or prevent a change of control and could also limit the market price of our stock.
Our certificate of incorporation, as amended, and our bylaws, as amended, contain provisions that could delay or prevent a change of control of our company or changes in our board of directors that our stockholders
might consider favorable, including provisions authorizing the board of directors to issue preferred stock, prohibiting stockholder action by written consent
and requiring advance notice for nominations for election to our board of directors or for proposing matters to be acted upon by stockholders at meetings of our stockholders. In addition, our certificate of incorporation, as amended, and bylaws, as
amended, also provide that our board of directors is classified into three classes of directors, with each class elected at a separate election. The existence of a staggered board could delay a potential acquiror from obtaining majority control of
our board, and thus deter potential acquisitions that might otherwise provide our stockholders with a premium over the then current market price for their shares.
In addition, on January 25, 2006, we adopted a stockholder rights plan (Rights Plan). Pursuant to the Rights Plan, our board of directors declared a dividend distribution of one preferred share
purchase right (Right) on each outstanding share of our common stock. Each Right will entitle stockholders to buy one one-hundredth of a share of a newly created Series A Preferred Stock at a purchase price of $50.00, subject to
adjustment, in the event the Right becomes exercisable. Subject to limited exceptions, the Rights will become exercisable if a person or group acquires more than 15% or more of our common stock or announces a tender offer for 15% or more of our
common stock. If we are acquired in a merger or other business combination transaction which has not been approved by our board of directors, each Right will entitle its holder to purchase, at the Rights then-current purchase price, a number
of the acquiring companys common shares having a market value at the time of twice the Rights exercise price. The Rights Plan may discourage certain types of transactions involving an actual or potential change in control and may limit
our stockholders ability to approve transactions that they deem to be in their best interests. As a result, these provisions may depress our stock price.
We are also governed by the provisions of Section 203 of the Delaware General Corporate Law, which may prohibit certain business combinations with stockholders owning 15% or more of our outstanding voting stock.
These and other provisions in our certificate of incorporation, as amended, and our bylaws, as amended, and Delaware law could make it more difficult for stockholders or potential acquirors to obtain control of our board of directors or initiate
actions that are opposed by the then-current board of directors, including delaying or impeding a merger, tender offer, or proxy contest or other change of control transaction involving our company. Any delay or prevention of a change of control
transaction or changes in our board of directors could prevent the consummation of a transaction in which our stockholders could receive a premium over the then current market price for their shares.
Item 1B. Unresolved Staff Comments
Not applicable.
Kintera, Inc (KNTA) - Description of business
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Level 2 quotes
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Balance Sheet
Income Statement
Cash Flow Statement
Insiders
SEC Filings
Analyst Recommendation
Earnings Report
Historical Prices
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Key executives
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Research Report
Description
Level 2 quotes
Charts
News
Profile
Balance Sheet
Income Statement
Cash Flow Statement
Insiders
SEC Filings
Analyst Recommendation
Earnings Report
Historical Prices
Recent Material Events
Key executives
Comments


