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Overview
References herein to we, us or our refer to Marchex, Inc. and its wholly-owned subsidiaries unless the context
specifically states or implies otherwise.
We deliver vertical and local online traffic to merchant advertisers and help publishers
monetize traffic on their Web site(s). We do this primarily through providing merchants with performance-based advertising and search marketing technology services to market their products or services across relevant online distribution points,
including search engines, product shopping engines, vertical Web sites, and local Web sites; and through providing publishers with merchant advertisers who are looking to market their products or services on the publisher search network, shopping
network, or Web site, or a specific page of the publisher Web site.
We offer advertiser technology services that allow us to aggregate
merchants of different profiles, ranging from small local businesses to large enterprises. Our merchant advertiser technology services include: feed management, bid management, contextual targeting, pay-per-click targeting, natural search
optimization; and outsourced search marketing platforms, which is a combination of many of our advertiser technology services that we provide to super-aggregator partners and publishers to allow them to sell search marketing packages directly to
their customers. We have a broad network of online distribution for our merchant advertisers products that consist of: (1) a partner network, which are publishers that want our merchants products or advertisements which they can
promote on their network or Web site(s), and (2) a proprietary network, which is traffic that comes to Web sites we own. Our partner network includes search engines, product shopping engines, and vertical Web sites, such as Google, Yahoo,
Microsoft, Shopping.com, Shopzilla, BusinessWeek.com, Forbes.com, Travel + Leisure, the Ziff Davis Media Web sites, and others. Our proprietary network is comprised of more than 200,000 Web sites.
We believe we have characteristics that include: (1) owning proprietary, performance-based
advertising technologies which merchants can leverage to efficiently market their products and services online, (2) owning proprietary online traffic, which allows merchants to reach targeted potential customers, and (3) offering a diverse
network of partner online traffic sources, which allows merchants to reach a wide audience of potential customers.
We have a suite of
technology-based products that facilitate and support the efficient and cost-effective marketing and selling of goods and services online through the most rapidly-developing online marketing methods, including search and contextual marketing. We
accomplish this by providing multiple services for merchants:
Feed Management. We leverage our proprietary technology to crawl and extract relevant product content from merchant advertisers databases and Web sites to create
highly-targeted product and service listings, which we deliver into our distribution network. Our trusted feed relationships with our distribution partners enable merchant advertisers to deliver comprehensive and up-to-date product and service
listings to some of the Webs largest search engines, product shopping engines and directories.
Bid Management. We enable merchant advertisers to: (1) track, monitor and optimize the placement of performance-based search advertising campaigns across a number
of search engines and pay-per-click networks using our bid management services; and (2) evaluate the effectiveness of online advertising campaigns using our conversion tracking and detailed reporting services.
Contextual Targeting. We sell advertising placement on specialized vertical and branded Web sites, and on specific sections of a Web site advertising listings on a
bid-for-click basis. We also refer to this as site-specific contextual advertising. We believe this site-specific approach to contextual advertising allows publishers an opportunity to monetize the value of their own brand and traffic, and gives
advertisers greater transparency and relevancy.
Pay-Per-Click Targeting. We deliver pay-per-click advertising listings that are reflective of our merchant advertisers products and services to online users in
response to their keyword search queries. At present, these pay-per-click listings are generally ordered in the search results based on the amount our merchant advertisers choose to pay for a targeted placement. These targeted listings are displayed
to consumers and businesses through our distribution network of leading search engines, product shopping engines, directories and other Web sites. We also generate revenue from cost-per-action services, which occur when the online user is redirected
from the Company Web sites to a merchant advertiser Web site and completes a specified action.
Natural Search Engine Optimization. We optimize key attributes of merchant advertiser Web sites to ensure the greatest opportunity for proper indexing, listing and
inclusion in the editorial results of algorithmic search engines.
Outsourced Search Marketing Platforms. We support the online marketing efforts of local businesses and SMEs (small and medium-sized enterprises) by providing
super-aggregator partners, such as yellow page publishers and newspaper companies, with an outsourced platform of our performance-based advertising and search marketing technology services. Our outsourced platform allows super-aggregator partners to
directly sell search marketing packages to their customers, such as yellow page or classified advertisers. Our outsourced platform for publishers, which is separate and distinct from our local platform, allows publishers to monetize their Web
sites(s) with their advertiser relationships. Our outsourced platforms are provided to super-aggregator partners and publishers allowing the partners and publishers to sell and maintain under their brand. We create, distribute and fulfill local
merchant advertisements through our network of distribution, which includes many of the leading search engines, such as Yahoo! and Google, and our proprietary vertical and local Web sites.
We believe we are among the leaders in the direct navigation market as we own a proprietary base of Web sites. The total number of Web sites in the
portfolio is more than 200,000. Our Web sites can be categorized into 15 vertical commerce categories including: Auto, Business & Finance, Directory & Reference, Education,
Electronics & Technology, Entertainment, Health, Jobs, Other, Personals, Professional Services, Real Estate & Home, Shopping, Travel and
ZIP Codes. The online user traffic is primarily monetized with pay-per-click listings that are relevant to the Web sites, as well as other forms of advertising, which may include banner placements or sponsorships. As such, the Web sites connect
online users searching for specific information with relevant advertisements.
We intend to continue introducing products and services that
will enable merchants to successfully acquire customers and transact online. While we currently provide performance-based advertising and search marketing technology services, in the future we may provide additional, complementary services. We also
intend to increase our position in the local search market by continuing to support super-aggregator partners with our outsourced platform, which will provide more local merchants with the ability to market their products online. Additionally, we
intend to focus on growing proprietary traffic sources that can drive potential customers to our merchants.
We were incorporated in
Delaware on January 17, 2003. Acquisition initiatives have played an important part in our corporate history to date and are a component of our overall strategy. We have completed the following acquisitions since our inception:
On February 28, 2003, we acquired eFamily together with its direct wholly-owned subsidiary Enhance Interactive.
On October 24, 2003, we acquired TrafficLeader.
On July 27, 2004, we acquired goClick.
On February 14, 2005, we acquired certain assets of Name Development.
On April 26, 2005, we acquired certain assets of Pike Street.
On July 27, 2005, we acquired IndustryBrains.
Industry Overview
Performance-Based Advertising
As technology and the Internet continue to evolve, consumers are becoming increasingly confident that they can find comprehensive product information and securely transact online. As consumers spend more time and
money online, advertisers are turning to the Internet to market their products and services. Businesses of all sizes can benefit from the Internets potential to efficiently and cost-effectively reach consumers. With the U.S. Census Bureau
reporting more than 23 million ses alone, we believe there is a large opportunity to sell online performance-based advertising services to businesses of all sizes. As a reflection of the potential impact of the Internet as an
advertising medium, J.P. Morgan estimates that the United States Online Ad Market will grow from $13.4 billion in 2005 to $26.4 billion in 2008. Internet advertising enables merchant advertisers to measure the effectiveness of their advertising
campaigns and to revise them in response to real-time feedback and market factors. Traditional forms of advertising are not as targeted and do not permit evaluation of results in as timely and accurate a manner.
Within the Internet advertising market, paid search has become one of the fastest growing sectors. J.P. Morgan estimates that paid search in the United
States will grow 109% from $6.4 billion in 2005 to $13.4 billion in 2009. According to the Kelsey Group, only 17% of small and medium businesses in the United States currently utilize search marketing methods, but that number is expected to grow as
more merchants experience the benefits. In addition, according to PricewaterhouseCoopers, 40% of Internet advertising in the second quarter of 2004 was performance-based, as opposed to 31% in the second quarter of 2003. Merchant advertisers are
increasingly turning to performance-based online advertising for the following reasons:
Competitive Return-On-Investment. Merchant advertisers have experienced competitive returns on their online advertising campaigns. As advertisers have
analyzed their marketing programs, they have
determined that they are able to pay more for their programs while still generating an acceptable return-on-investment. As a result, J.P Morgan estimates
that the average price-per-click in the United States will increase from $0.43 to in 2005 to $0.49 in 2009.
Consumers Increasing Receptiveness to Performance-Based Advertising. Due to the relevancy and appropriate placement of advertisements, J.P. Morgan estimates that
the rate at which consumers click through paid search advertisements will grow from 23% in 2005 to 26% in 2009.
Direct
Navigation
Navigating and searching for information online has continued to evolve as users have become increasingly sophisticated.
This continuing evolution has translated into a need for information providers to more efficiently provide highly-targeted, relevant information. Currently, there are three primary means through which online users access and search for information,
products and services: search engines, commerce portals and direct navigation Web sites. Direct navigation is primarily characterized by online users directly accessing a Web site by: (1) typing descriptive keywords or keyword strings into the
uniform resource locator, or URL, address box of an Internet browser; or (2) accessing bookmarked Web sites. It can also include navigating through referring or partner traffic sources.
J.P. Morgan estimates that the United States paid search market will reach $6.4 billion in revenue in 2005, and we believe the direct navigation market
currently represents 10% or more of the paid search market and is growing at comparable annual rates. According to WebSideStory, Inc.s StatMarket division, in September 2004 more than 67% of daily global Internet users arrived at Web sites by
direct navigation defined as typing a URL into a browser address bar or using a bookmark rather than through search engines and Web links, compared to approximately 53% in February 2002. The growth of the direct navigation market is a result of
consumers increasing sophistication in utilizing the Internet as a resource tool, coupled with their desire to quickly find targeted information, and their trust and experience that the depth and breadth of available and relevant online
information extends to Web sites named by descriptive keywords. Direct navigation and the use of search engines, however, are not mutually exclusive. We believe that many of the commercially relevant Web sites which we own may be beneficiaries of
search engine and directory traffic over time.
Strategy
We intend to leverage our senior managements experience, our financial and human resources and our existing operations to provide technology-based merchant services that facilitate and drive growth in online
transactions. Key elements of our strategy include the following initiatives:
Provide Quality Services in Support of Merchants and Partners. We believe providing high quality services will make us more valuable to our merchants and partners. We
are building products and services that we believe are innovative and provide a high degree of utility. We intend to continue investing our resources to create or develop new products, technologies and business models. We intend to expand our
services by providing systems and information that help merchant advertisers maximize the performance of online marketing budgets and by working with partners to develop and market new products. For example, the services we have developed include:
a search engine inclusion and optimization platform for merchant advertisers who want the greatest opportunity for proper indexing, listing and inclusion of their product and
services in the editorial results of algorithmic search engines;
an advertising campaign management platform for merchant advertisers who want to continuously track, monitor and optimize the placement of performance-based search advertising
campaigns across a number of search engines and pay-per-click networks; and
an outsourced search marketing services platform for large aggregators of advertisers, such as yellow page companies, who want an integrated platform to market performance-based
advertising and search marketing services directly to their customers.
Increase the Number of Merchants Served. We believe we will continue to grow our base of merchant advertisers and strive to build merchant loyalty by providing
merchants with a consistently high level of service and support as well as the ability to achieve their target return-on-investment thresholds. We intend to increase the number of merchants served through:
direct sales efforts, including strategic sales and telesales initiatives;
referral arrangements with entities that can promote our services to potential merchants, such as advertising agencies; and
partnerships with large aggregators of advertisers, such as regional yellow page companies.
Extend Presence in the Direct Navigation Market. We are in the process of implementing numerous initiatives to increase the traffic and monetization of our network of
Web sites, including enhancing the utility of the Web sites, broadening our geographic presence and making selective purchases of complementary Web sites.
Develop New Markets. We intend to analyze opportunities and may seek to expand our technology-based services into new categories or new geographic areas where our
services can be replicated on a cost effective basis, or where the creation or development of a service may be appropriate. We anticipate utilizing various strategies to enter new markets, including: developing strategic relationships; acquiring
products that address a new category or opportunity; acquiring country-specific properties; and creating joint venture relationships and internal initiatives where existing services can be extended internationally.
Pursue Selective Acquisition and Consolidation Opportunities. We plan to selectively pursue strategic acquisitions. We apply rigorous evaluation criteria to
acquisitions that are intended to enhance our strategic position, strengthen our financial profile, augment our points of defensibility and increase shareholder value. We do this through focusing on acquisition opportunities that represent a
combination of the following characteristics:
under-leveraged and under-commercialized assets;
opportunities for business model, product or service innovation and evolution;
critical mass of transactions volume, merchants, traffic, revenue and profits;
business defensibility;
revenue growth and expanding margins and operating profitability or the characteristics to achieve significant scale and profitability; and
an opportunity to enhance efficiencies and provide incremental growth opportunities for our operating businesses.
Our Services
Through our suite of search marketing
services, we have partnered with a diverse set of Internet traffic partners in order to provide our merchant advertisers with access to a large base of potential, targeted customers. Our distribution strategy has been focused on building a broad
footprint with primary online traffic sources, including search engines, product shopping engines, vertical Web sites, and local Web sites. Additionally, we have focused on developing services and technologies to expand the suite of search-based
marketing products we provide to online merchant advertisers. We believe that offering a holistic approach to search engine marketing services enables us to extend our reach to a broad base of customers and offer solutions that can generally address
all the needs of a customer interested in search marketing.
Our services are used to support and build the businesses of our merchant advertisers. We enable
merchants to market and sell their products and services online through the following technology-based services:
Service
Description
Performance-Based
Advertising Services
Performance-based advertising services enable merchants
to reach their target audience through search, product shopping and directory results.
Feed management. With feed management services, the ranking of a merchant
advertisers listing is influenced by the relevance of the product or service in relation to the user search query.
Contextual targeting. With contextual targeting services, the amount that a merchant
advertiser pays for the click-through and the relevance of its advertisement based on historical click-through rates, influences the rank of its listings within the applicable results set.
Pay-per-click
targeting. With pay-per-click targeting services, the amount that a merchant advertiser pays for the click-through influences the rank of its listings within the applicable results set. With cost-per-action services, the online user is redirected
from our Web sites to a merchant advertiser Web site and completes the specified action.
Search Marketing
Services
Search marketing services are designed to assist
merchant advertisers who want to acquire customers through search-based marketing methods, optimize the performance of their online advertising campaigns by tracking and analyzing historical results and refine their Web sites for increased relevance
in algorithmic search engine indexes.
Bid management. Bid management services enable merchant advertisers to: (1) track, monitor and optimize the placement of performance-based search advertising campaigns across a number of search
engines and pay-per-click networks using our bid management services; and (2) evaluate the effectiveness of their online advertising campaigns using our conversion tracking and detailed reporting services.
Natural search
engine optimization. Natural search engine optimization services enable merchant advertisers to optimize key attributes of their Web sites to ensure the greatest opportunity for proper indexing, listing and inclusion in the editorial results of
algorithmic search engines.
Outsourced Search
Marketing Platforms
Outsourced search marketing platforms for local search services and web publishers are designed to
enable super-aggregator partners and publishers with an outsourced, integrated search management platform to market performance-based advertising and search marketing services to their customers.
During the period ended December 31, 2005, performance-based advertising services comprised
more than 94% of our total revenue while search marketing services and outsourced search marketing platform services accounted for less than 6% of total revenue. As we continue to develop our services and implement new technologies and
services, we believe the breadth of our marketing solutions will lead to cross-leverage through technical integration.
Performance-Based Advertising Services
Merchant advertisers utilize our performance-based advertising services to
reach millions of individuals and businesses who search online for information on products and services. According to a PricewaterhouseCoopers
April 2004 report, performance-based advertising is one of the most rapidly growing segments of Internet advertising, as it is one of the most efficient and
effective means to generate competitive returns-on-investment for advertisers. Accordingly, we are building appropriate services to leverage this trend.
On any given search engine results page, the listings that appear can either be categorized as sponsored listings or editorial listings. By leveraging the combination of our pay-per-click and
feed management performance-based advertising services, merchant advertisers can ensure the broadest coverage within a given results page in response to a user search query, since our pay-per-click management service ensures merchant advertisement
appearance within sponsored listings, and our feed management service ensures merchant advertisement appearance within editorial listings. The following is a description of our performance-based advertising services:
Feed Management. Our feed management services deliver targeted advertiser listings into some of the Internets most visited search engines
and product shopping engines. Feed management leverages our proprietary technology to crawl and extract relevant product data and content from a merchant advertiser database and Web site, and to create highly relevant, optimized URL strings and
advertisement listings. Increased listing relevancy frequently translates into a better search experience for users, allowing them to find targeted results in response to their search queries, and a competitive return-on-investment for merchant
advertisers, as higher relevance typically leads to increased click-through and conversion rates, or customer acquisitions.
Once our
technology has crawled, extracted, optimized and refined the merchant advertiser URL strings and advertisement listings, such strings and listings are tagged and placed into partner search and directory indexes. These URL strings and listings map
directly to user search queries that link back to specific product pages when clicked, which we believe typically leads to competitive advertiser conversion rates.
We believe that most algorithmic search engines crawl the Web approximately every seven to fourteen days. When a merchants Web site is crawled by algorithmic technology, many product and service listings tend to
be excluded due to the nature of most merchant advertisers product databases, which contain complex structures and are dynamically updated. Our trusted feed relationships with our distribution partners allow us to deliver every merchant
advertisers product and to provide updated content in frequent intervals, as we regularly refresh the listings with the most up-to-date information. This is a significant benefit for our merchant advertisers as we maximize the number of
selling opportunities and for our distribution partners as we increase the relevance of a user search experience.
We believe that feed
management is an important complement to algorithmic search technologies since merchant advertisers provide us with direct access to their internal product databases. Often, only once a feed management service has crawled, replicated and optimized
hundreds or thousands of individual product and informational Web pages for a merchant advertiser do links to these pages appear within search engine results. We believe the indexing and subsequent listing of these Web pages made possible by feed
management enhances the overall relevancy of the search engines with which the company partners. We also believe feed management is complementary to pay-per-click services as merchants: (1) can leverage our technology to create detailed
listings for each of their products; and (2) can leverage our extensive keyword query string database to identify many relevant keyword listings often overlooked in the manual pay-per-click listing creation process.
Merchant advertiser URL strings and advertisement listings are typically ordered based on relevance to the user search query. Merchant advertisers
generally pay us a fixed price for each click received on each URL string and advertisement listing.
Additionally, by leveraging
proprietary technology, we can analyze an advertisers database as well as thousands to millions of actual, relevant user search queries to create additional, unique merchant advertiser listings that drive targeted traffic resulting in
competitive conversion, or customer acquisition, rates. These additional unique listings are generally included as part of our basic feed management service.
Contextual Targeting. Our contextual targeting service enables merchant advertisers to market
their products and services through targeted pay-per-click listings that we distribute through vertically-focused Web sites or specific pages of a Web site. Our services enable merchants to purchase keywords or keyword strings, based on an amount
they choose for a targeted placement, that are specific to their products and services and their marketing objectives.
We believe
contextual targeting services are an important complement to pay-per-click, algorithmic search and feed management technologies as they enable merchants to place relevant listings on relevant vertically-focused Web sites. This process has the dual
benefit of: (1) enhancing the user experience by placing relevant targeted listings at the portion of a Web page dedicated to sponsored listings; and (2) connecting merchant advertisers with targeted customer leads.
The contextual results distributed by our services are prioritized for users by the amount the merchant advertiser is willing to pay each time a user
clicks on the merchants advertisement and the relevance of the merchants advertisement, based on historical click-through rates. Merchant advertisers pay us when a click-through occurs on their advertisement.
Pay-Per-Click Targeting. Our pay-per-click services enable merchant advertisers to market their products and services through targeted
pay-per-click listings that we distribute through search engine or directory results when a user searches for information, products or services. We provide our services to thousands of merchant advertisers who want to drive customer leads to their
Web sites. Our services enable merchants to purchase keywords or keyword strings, based on an amount they choose for a targeted placement, that are specific to their products and services and their marketing objectives. We also generate revenue from
cost-per-action services, which occurs when the online user is redirected from our Web sites to a merchant advertiser Web site and completes the specified action.
We believe that pay-per-click services are an important complement to algorithmic search and feed management technologies as they enable merchants to place relevant listings on a search engine results page related to
a specific user information request. This process has the dual benefit of: (1) enhancing the user experience by placing relevant targeted listings at the portion of a search page dedicated to sponsored listings; and (2) connecting merchant
advertisers with targeted customer leads.
When merchant advertisers submit advertisement listings to our service, we review them for
relevance and for conformity with our editorial guidelines. We may also assist merchant advertisers in optimizing their advertisement campaigns by recommending relevant keywords or keyword strings based on their Web sites and product or service
offerings.
The pay-per-click results distributed by our services are prioritized for users by the amount the merchant advertiser is
willing to pay each time a user clicks on the merchants advertisement. Merchant advertisers pay us when a click-through occurs on their advertisement.
Merchant advertisers find us directly through our Web site and through contact with our sales force, and we find merchant advertisers through direct sales efforts, through third-party referral programs and through a
variety of marketing activities that include trade shows, sponsorships, targeted mailings, online advertisements, e-mails and other promotional materials sent directly to merchant advertisers, advertising agencies and search engine marketers.
Search Marketing Services
Our search marketing services are designed to assist merchant advertisers who want to acquire customers through search-based marketing methods, optimize the performance of their online advertising campaigns
through tracking and analyzing historical results and refine their Web sites for increased relevance in algorithmic search engine indexes. The following is a
description of our search marketing services:
Bid Management . Through our advertising campaign management services, merchant
advertisers continuously track, monitor and optimize the placement of performance-based search advertising campaigns across a number of search engines and pay-per-click networks and track the effectiveness of their online advertising campaigns. Our
bid management services allow our merchant advertisers to consolidate the purchasing, management, optimization and reporting aspects of performance based search advertising campaigns. We have partnerships with leading search and product shopping
engines that allow us to place and manage our clients paid listings directly within their account management systems. Additionally, we provide detailed reporting services that enable merchants to track the effectiveness of their online
advertising campaigns through conversion tracking and detailed reporting tools. By developing a common technology architecture underneath our platform of search marketing services, we are able to analyze the effectiveness of our merchant
partners advertising campaigns across a wide array of services and provide detailed reporting, such as: revenue per month statistics, number of orders, average order size and conversion rate and revenue by keyword and revenue by distribution
source.
Our bid management services broaden the potential reach of a merchants advertising campaign by including multiple
distribution partners as options for bid placement. Merchant advertisers pay us a pre-negotiated rate when a click through occurs on their advertisement. Also, with our analytic tool set, merchants are effectively able to track the effectiveness of
their online advertising campaigns through the use of conversion tracking and analytic services.
Natural Search Engine
Optimization. Our natural search engine optimization technology optimizes key attributes of merchant advertisers Web sites to ensure the greatest opportunity for proper indexing, listing and inclusion in the editorial results of
algorithmic search engines. By leveraging our experience in the search industry and relationships with search engine distribution partners, we have architected a flexible technology platform that is designed to enable us to efficiently optimize our
merchant partner Web sites in order to meet the ever changing technical standards of our distribution partners.
We primarily attract
merchant advertisers with product databases who want to increase their online sales and achieve targeted return-on-investment metrics. Potential merchant advertisers find our services and we find them through a variety of means, including contact by
our direct sales staff, through marketing efforts such as trade shows or advertising, and through third-party referral programs. Merchant advertisers pay us fees to optimize their site for inclusion in algorithmic search results.
Outsourced Search Marketing Platforms
We offer an outsourced solution for strategic partners who have several hundred to several thousand direct merchant relationships. As part of our search management services, we can enable a strategic partner, aggregator of merchant partner
relationships or publisher with all or part of our suite of search marketing services. For example, we currently enable major regional yellow page publishers with our advertising campaign management and feed management services which it can market
to its local online yellow page merchants.
Partners can leverage this service in one of two ways, including: (1) as a fully
outsourced solution, in which we manage and fulfill search marketing campaigns, and also deliver reporting on behalf of our partners; or (2) as a Web-based solution that allows aggregators or publishers to implement and manage campaigns
directly. We principally receive payment for our outsourced search marketing services through a combination of variable licensing fees associated with total revenue generated using our technology platform, flat rate licensing fees for the use of our
technology platform and per-click payments for clicks delivered from our pay-per-click and feed management network.
Our Distribution Network
We have built a broad distribution network for our marketing services comprised of many of the leading search engines, product shopping engines, directories and selected Web sites. With the completion of the recent
Name Development asset acquisition, we acquired a proprietary source of direct navigation traffic.
Performance-Based Advertising
Distribution
We distribute merchant advertisement listings and advertiser URL strings through hundreds of traffic sources,
including search and product shopping engines, directories and Web sites. Distribution sources for our marketing services platform include:
Selected Search Engines
Selected Product Shopping Engines
Selected Vertical and Local Web Sites
Ask.com (formerly Ask Jeeves)
Google
LookSmart
Microsoft
Yahoo!
CNets MySimon
Googles Froogle.com
MSN Shopping
NexTag
PriceGrabber.com
Shopping.com
Shopzilla
Yahoo!Shopping
Bank Rate
BusinessWeek.com
Fodors
Forbes.com
Investors.com (Investors Business Daily)
Motley Fool
The Ziff Davis Media Web sites
Travel + Leisure
USAToday
Yahoo!, primarily through its subsidiaries, such as Overture and Yahoo!Shopping, is our largest
distribution partner, accounting for approximately 11% of our total revenue for the year ended December 31, 2005. Over the past year, we have enhanced and grown this relationship with additional agreements with Yahoo! and its subsidiaries.
Additionally, we have enhanced existing relationships with various other partners, including Google, and created several new relationships, including Microsoft, Ask.com (formerly Ask Jeeves), Shopzilla, BusinessWeek.com, Forbes.com, Investors.com
and Fodors.com. We intend to continue enhancing our existing partner relationships and create new ones, where appropriate.
Payment
arrangements with our distribution partners are often subject to minimum payment amounts per click-through. Other economic structures that we may use to a lesser degree include:
fixed payments, based on a guaranteed minimum amount of usage delivered;
variable payments based on a specified metric, such as number of paid click-throughs; and
a combination arrangement with both fixed and variable amounts.
Direct Navigation Distribution
We believe we are among the leaders in the direct navigation market due to our
proprietary ownership of online user traffic, which totaled more than 27 million unique visitors in the month of December 2005. Unique visitor statistics are based on internal traffic logs, which calculate unique IP (Internet protocol)
addresses on an unduplicated basis during a given month. This user traffic is generated from a portfolio of Web sites that are generally reflective of commercially-relevant search terms in many of the Internets most popular and dynamic
vertical commerce categories and may include geographically-targeted elements. The total number of Web sites we own is more than 200,000. These vertical commerce categories include: Auto, Business & Finance, Directory & Reference,
Education, Electronics & Technology, Entertainment, Health, Jobs, Other, Personals, Professional Services, Real Estate & Home, Shopping, Travel, and ZIP Codes. The online user traffic is primarily monetized with pay-per-click
listings and graphical ad units that are relevant to the Web sites. As such, the Web sites connect online users searching for specific information with relevant advertisements.
Online users can navigate the Web sites through a number of ways. For example, an online user who is
specifically interested in traveling to Beijing may enter www.beijing.com directly into the Web address or URL box of their Internet browser. Once the user has arrived at the Web site they will find listings and information related to
Beijing. As the user finds relevant information and clicks on a particular listing, we receive a pay-per-click fee.
The following
represents a sampling of our Web sites and their corresponding vertical commerce category:
Vertical Commerce Category
Web Site Examples
Auto
AirBag.com
AutoLender.com
MotorScooter.com
PickUp.com
Business & Finance
AnnualReport.com
Corporations.com
Debts.com
LoanConsolidation.com
Directory & Reference
MovieDirectory.com
PhoneNumbers.com
SearchLocal.com
Yellow.com
Education
CollegeGuide.com
GED.com
Instruct.com
Trigonometry.com
Electronics & Technology
3G.com
PBX.com
TextMessaging.com
VideoCamera(s).com
Entertainment
Cuisine.com
Invitation.com
MovieDownload.com
Salsa.com
Health
DrugTreatment.com
EyeSurgeons.com
HearingLoss.com
Podiatrist.com
Jobs
BayAreaJobs.com
CareerInfo.com
HealthJobs.com
MiamiJobs.com
Other
Certificate.com
Decals.com
Dolphins.com
Tornado.com
Personals
MatchMaking.com
Matrimony.com
WeddingCeremony.com
WeddingReceptions.com
Vertical Commerce Category
Web Site Examples
Professional Services
ChicagoDoctors.com
ManhattanSurgeon.com
PaloAltoDoctors.com
SeattleInsurance.com
Real Estate & Home
HomeLenders.com
LawnFurniture.com
Ovens.com
Remodeling.com
Travel
Beijing.com
Destination.com
IslandResorts.com
TourGuide.com
ZIP Codes
10013.com
60614.com
90210.com
94123.com
Sales, Marketing & Business Development
As of December 31, 2005, we had 49 full-time employee equivalents in our sales department, 11 full-time employee equivalents in our business
development department and 10 full-time employee equivalents in our marketing department. Our sales department focuses on adding new merchant advertisers to our operating businesses, while our business development department focuses on servicing
existing distribution partnerships and selectively adding new distribution partners. Our marketing department focuses on promoting our services through affiliate relationships, press coverage, and industry exposure. Advertising and promotion of our
services is broken into five main categories: direct sales, agency sales, super aggregator sales, online promotion, and referral agreements.
Direct Sales. Our sales staff targets new merchant advertiser relationships through telesales efforts, direct marketing, and attendance at industry events.
Agency Sales. Our agency program includes a group within the sales team that targets interactive agencies and other entities that service merchant advertisers. This
sales group focuses on in-person and remote presentations of our services to agencies, and is also periodically engaged in various marketing initiatives at industry trade shows and conferences. Our agency agreements may include a combination of
revenue sharing, performance-based fees and other costs.
Super Aggregator Sales. Our super aggregator program includes a group within the sales team that targets large aggregators of merchant advertisers. An example of a
large aggregator relationship would be our partnership with a large regional yellow page company whereupon we supply a comprehensive, outsourced search marketing platform that integrates our advertising campaign management and feed management
platforms for their merchant advertisers. Our super aggregator agreements include a combination of revenue sharing, licensing revenue and per-click fees.
Online Promotion. We engage in certain advertising and direct marketing focused on acquiring new merchant advertisers and new distribution partners.
Referral Agreements. We seek to build referral arrangements with entities that can promote our services to large numbers of potential advertisers. Our referral partner
agreements are based on a combination of revenue sharing and performance-based fees.
We intend to continue our strategy of
growing our merchant advertiser base through sales and marketing programs while being as efficient as possible in terms of our marketing and advertising costs. We continually
evaluate our marketing and advertising strategies to maximize the effectiveness of our programs and their return on investment.
Information Technology and Systems
We have a
proprietary technology platform for the purposes of managing and delivering advertisements to our partners. We also combine third party licenses and hardware to create an operating environment that focuses on quality products and services, with such
features as automated online customer purchasing, real-time customer support and interactive reporting for customers and partners. We employ commercially available technologies and products distributed by various companies, including Cisco, Dell,
Intel, Microsoft, Sun Microsystems and Veritas. We also utilize public domain software such as Apache, Oracle, MySQL, Sun Microsystems Java and Tomcat.
Our technology platform is compatible with the systems used by our distribution partners, enabling us to deliver advertisement listings in rapid response to user queries made through such partners. We continue to
build and innovate additional functionality to attempt to meet the quickly evolving demands of the marketplace. We devote significant financial and human resources to improving our merchant and partner experiences by continuing to develop our
technology infrastructure. The cost of developing our technology solutions is included in the overall cost structure of our services and is not separately funded by any individual merchants or partners.
In order to maintain a professional level of service and availability, we primarily rely upon third parties to provide hosting services, including
hardware support and service, and network monitoring at various domestic and international locations. Our servers are configured for high availability and large volumes of Internet traffic and are located in leased third-party facilities. Back-end
databases make use of redundant servers and data storage arrays. We also have standby servers that provide for additional capacity as necessary. The facilities housing our servers provide redundant HVAC, power and Internet connectivity.
We continuously review ways to improve major aspects of our technology support and maintenance, including improving, upgrading and implementing
business continuity plans, data retention initiatives, and backup and recovery processes.
Competition
Performance-Based Advertising
Many of our potential competitors, as well as potential entrants into our target markets, have longer operating histories, larger customer or user bases, greater brand recognition and greater financial, marketing and other resources than we
have. Many current and potential competitors can devote substantially greater resources than we can to promotion, Web site and systems development. In addition, as the use of the Internet and other online services increases, there will likely be
larger, more well-established and well-financed entities that acquire companies relevant to our business strategy; and invest in or form joint ventures in categories or countries relevant to our business strategy; all of which could adversely impact
our business. Any of these trends could increase competition, reduce the demand for any of our services and could have a material adverse effect on our business, operating results and financial condition.
We pursue a strategy that we believe allows us to work with all relevant companies in the industry, even those companies that may be perceived as our
competitors. We intend to continue with a strategy that allows us to consider and pursue business arrangements with all companies in our industry.
We provide our services to: (1) merchant advertisers who advertise online; (2) partners who provide a distribution network for online advertising; and (3) other intermediaries who may provide purchasing and/or sales
opportunities, including advertising agencies, search engine marketing companies and search engine
optimization companies. We depend on maintaining and continually expanding our network of partners and merchants to generate transactions online. As a
result, we may work with, and compete with, those who:
sell performance-based advertising or search marketing services to merchants;
aggregate or optimize advertising inventory for distribution through search engines, product shopping engines, directories, Web sites or other outlets; or
provide destination Web sites or other distribution outlets that reach end users or customers of the merchants.
The online advertising and marketing services industry is highly competitive. Although overall Internet advertising expenditures have increased in the
last few years, the advertising industry has suffered as many online businesses have ceased operations and many traditional businesses have scaled back their advertising budgets. In addition, we believe that todays typical Internet advertiser
is becoming more sophisticated in utilizing the different forms of Internet advertising, purchasing Internet advertising in a cost-effective manner, and measuring return-on-investment. The competition for this pool of advertising dollars has also
put downward pressure on pricing points and online advertisers have demanded more effective means of reaching customers. We believe that these factors have contributed to the growth in performance-based advertising relative to certain other forms of
online advertising and marketing, and as a result this sector has attracted many competitors.
Due to the long-term growth trends in online
advertising, these competitors, real and potential, range in size and focus. Our competitors may include such diverse participants as small referral companies, established advertising agencies, inventory resellers, search engines, and destination
Web sites. To some extent, we may compete with our business partners, as we do with all other types of advertising sales companies and agencies. To a more limited extent, we may also compete with traditional offline media such as television, radio
and print and direct marketing companies, for a share of merchant advertisers total advertising budgets. Although we pursue a strategy that enables us to work with most, if not all, of our competitors, there are no guarantees that all
companies will view us as a potential partner.
We are also affected by the competition among destination Web sites that reach users or
customers of search services. While thousands of smaller outlets are available to customers, several large media and search engine companies, such as AOL, Google, Microsoft and Yahoo!, through its subsidiaries, dominate online user traffic. The
online search industry continues to experience consolidation of major Web sites and search engines, which has the effect of increasing the negotiating power of these parties in relation to smaller providers. The major destination Web sites and
distribution providers may have leverage to demand more favorable contract terms, such as pricing, renewal and termination provisions.
Direct Navigation
The direct navigation market is primarily categorized into two parts: (1) Web site owners,
which are the entities that own the Internet domain and potentially monetize it through performance-based integrations with third parties, including pay-per-click integrations; and (2) Web site monetization providers, which are companies that
provide the monetization engine for Web site owners, including pay-per-click providers. We believe that the segment of the direct navigation market that directly owns and monetizes Internet domains with performance-based advertising is highly
fragmented, and that, as a result of the Name Development and Pike Street asset acquisitions, we are among the leaders in this segment.
While the availability of a high quality portfolio of multiple Internet domain names is limited and difficult to attain, the barriers to entry in the direct navigation market are also low as the cost of registering an individual Internet
domain name is not significant. We expect competition to intensify as more analysis is conducted on, and more companies enter, the direct navigation market. This could adversely affect our competitive position and relatively small market share in
the direct navigation industry.
Intellectual Property and Proprietary Rights
We seek to protect our intellectual property through existing laws and regulations and by contractual restrictions. We rely upon trademark, patent and
copyright law, trade secret protection and confidentiality or license agreements with our employees, customers, partners and others to help us protect our intellectual property.
Our technologies involve a combination of proprietary rights, owned and developed by us, commercially available software and hardware elements that are
licensed or purchased by us from various providers, including Cisco, Dell, Oracle, Intel, Microsoft, Sun Microsystems and Veritas, and public domain software, such as Apache, Linux, MySQL, Sun Microsystems Java and Tomcat. We continue to develop
additional technologies to update, supplement and replace existing components of the platform. We intend to protect these additional intellectual property rights through patent applications and trade secret enforcement.
Our policy is to apply for patents or for other appropriate statutory protection when we develop valuable new or improved technology. We currently do not
have any registered patents. We have filed two patent applications with the U.S. Patent and Trademark Office for various aspects of our technologies and services, with the following titles, numbers and descriptions:
US Provisional Patent Application Serial Number 60/504,963, of Horowitz et al., entitled Performance-Based Online Advertising System and Method, was filed on
September 23, 2003, with subsequent non-provisional US and PCT patent applications filed on September 23, 2004, and which are currently pending. These patent applications describe a system, method, and computer program product for
implementing a performance-based online service for advertisers that provide the ability for advertisers to purchase various advertising products.
US Provisional Patent Application Serial Number 60/523,688, of Horowitz et al., entitled Online Advertising System and Method, was filed on November 21, 2003, with
subsequent non-provisional US and PCT patent applications filed on November 19, 2004, and which are currently pending. This patent application describes an online advertising system, method, and computer program product configured to present an
advertiser with keyword-driven pricing for advertisements.
The status of any patent involves complex legal and factual
questions. The scope of allowable claims is often uncertain. As a result, we cannot be sure that: (1) any patent application filed by us will result in a patent being issued; (2) that any patents issued in the future will afford adequate protection
against competitors with similar technology; and (3) that the patents issued to us, if any, will not be infringed upon or designed around by others. Furthermore, the performance-based search advertising industry has been the subject of numerous
patents and patent applications, which in turn has resulted in litigation. The outcome of this ongoing litigation or any future claims in this sector may adversely affect our business or financial prospects.
We have been issued registered trademarks in the United States covering certain goods and services for Marchex, Direct Search
Inclusion, goClick.com, Sitewise and TrafficLeader. We have also applied for registered trademark status for Enhance Interactive in the United States. In addition, we have been issued registered
trademarks for Marchex in Australia, Benelux, Canada, China, France, Germany, Hong Kong, Japan, Italy, Spain, Sweden, Republic of Korea, Russian Federation, Taiwan and the United Kingdom. We have also applied for registered trademark
status for Marchex in a number of other foreign jurisdictions. We do not know whether we will be able to successfully defend our proprietary rights since the validity, enforceability and scope of protection of proprietary rights in
Internet-related industries are uncertain and still evolving.
Regulation
The manner in which existing laws and regulations should be applied to the Internet in general, and how they relate to our businesses in particular, is
unclear in many cases. Such uncertainty arises under existing laws regulating matters, including user privacy, defamation, pricing, advertising, taxation, gambling, sweepstakes, promotions, content regulation, quality of products and services, and
intellectual property ownership and infringement.
To resolve some of the current legal uncertainties, we expect new laws and regulations to be adopted that
will be directly applicable to our activities. Any existing or new legislation applicable to us could expose us to substantial liability, including significant expenses necessary to comply with such laws and regulations, and could dampen the growth
in use of the Internet in general.
Several new federal laws that could have an impact on our business have already been adopted. The
Digital Millennium Copyright Act is intended to reduce the liability of online service providers for listing or linking to third party Web sites that include materials that infringe copyrights or rights of others. The Childrens Online
Protection Act and the Childrens Online Privacy Protection Act are intended to restrict the distribution of certain materials deemed harmful to children and impose additional restrictions on the ability of online services to collect user
information from minors. In addition, the Protection of Children from Sexual Predators Act requires online services providers to report evidence of violations of federal child pornography laws under certain circumstances. The foregoing legislation
may impose significant additional costs on our business or subject us to additional liabilities, if we were not to comply fully with their terms, whether intentionally or not. If we did not meet the safe harbor requirements of the Digital Millennium
Copyright Act, we could be exposed to copyright actions, which could be costly and time-consuming. The Childrens Online Protection Act and the Childrens Online Privacy Protection Act impose fines and penalties to persons and operators
that are not fully compliant with their requirements. The federal government could impose penalties on those parties that do not meet the full compliance practices of the Protection of Children from Sexual Predators Act. We intend to fully comply
with the laws and regulations that govern our industry, and we employ internal resources and incur outside professional fees to establish, review and maintain policies and procedures to reduce the risk of noncompliance.
The acquisition of Internet domain names generally is governed by Internet regulatory bodies, predominantly the Internet Corporation for Assigned Names
and Numbers (ICANN). The regulation of Internet domain names in the United States and in foreign countries is subject to change. ICANN and other regulatory bodies could establish additional requirements for previously owned Internet domain names or
modify the requirements for holding Internet domain names.
We post our privacy policy and practices concerning the use and disclosure of
any user data on our relevant Web sites. Any failure by us to comply with posted privacy policies, Federal Trade Commission requirements or other federal, state or international privacy-related laws and regulations could result in proceedings by
governmental or regulatory bodies that could potentially harm our businesses, results of operations and financial condition. In this regard, there are a large number of legislative proposals before the U.S. Congress and various state legislative
bodies regarding privacy issues related to our business. It is not possible to predict whether or when such legislation may be adopted, and certain proposals, if adopted, could harm our business through a decrease in user registrations and revenue.
These decreases could be caused by, among other possible provisions, the required use of disclaimers or other requirements before users can utilize our services.
Employees
As of December 31, 2005, we employed a total of 260 full-time employee equivalents. We have never had a work
stoppage, and none of our employees are represented by a labor union. We consider our employee relationships to be positive. If we were unable to retain our key employees or we were unable to maintain adequate staffing of qualified employees,
particularly during peak sales seasons, our business would be adversely affected.
Web Site
Our web site, www.marchex.com , provides access, without charge, to our annual report on Form 10-KSB, quarterly reports on Form 10-QSB, current
reports on Form 8-K, and all amendments to those reports as soon as reasonably practicable after such materials are electronically filed with the Securities and Exchange Commission.
Marchex, Inc Cl B (MCHX) - Description of business
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Research Report
Description
Level 2 quotes
Charts
News
Profile
Balance Sheet
Income Statement
Cash Flow Statement
Insiders
SEC Filings
Analyst Recommendation
Earnings Report
Historical Prices
Recent Material Events
Key executives
Comments


