| Cash Flow for TeleTech Holdings Inc. (TTEC) | | | | | | | Cash Flow | in Thousands of Dollars | | | 12/2007 | 12/2006 | 12/2005 | 12/2004 | 12/2003 | | | Net Income | 53,103 | 51,842 | 28,158 | 24,003 | (41,206) | | Depreciation & Amortization | 55,953 | 51,429 | 53,560 | 59,378 | 58,596 | | Deferred Income Taxes | (1,079) | (10,526) | (23,003) | (1,698) | 19,729 | | Operating Losses | 2,258 | 2,100 | 8,821 | 8,357 | 6,277 | | Extraordinary Losses | - | - | - | - | - | | | Decrease in Receivables | (32,588) | (19,098) | (58,670) | (2,107) | (3,759) | | Decrease in Inventories | - | - | - | - | - | | Decrease in Other Current Assets | - | - | - | - | - | | Increase in Payables | (5,135) | 15,347 | 22,253 | 25,265 | 20,756 | | Increase in Other Current Liabilities | - | - | 5,498 | (7,231) | (11,246) | | Decrease in Other Working Capital | 566 | 1,633 | - | - | - | | Other Non-Cash Items | 29,726 | 10,204 | - | - | - | | Net Cash from Continuing Operations | 103,514 | 94,734 | 41,486 | 112,681 | 58,271 | | Net Cash from Discontinued Operations | - | - | - | - | - | | Cash from Operating Activities | 103,514 | 94,734 | 41,486 | 112,681 | 58,271 | | | | Sale of Property, Plant, Equipment | 11,968 | - | - | - | - | | Sale of Short Term Investments | - | - | - | - | 23 | | | Purchase of Property, Plant, Equipment | (61,083) | (67,211) | (37,606) | (38,521) | (79,053) | | Acquisitions | - | (45,802) | - | - | (1,868) | | Purchase of Short Term Investments | - | - | - | (114) | - | | Other Investment Changes, Net | - | - | (3,747) | (3,466) | (12,316) | | Cash from Investing Activities | (49,115) | (113,013) | (41,353) | (42,101) | (93,214) | | | Issuance of Debt | 657,700 | 468,400 | 412,500 | 145,900 | 39,406 | | Issuance of Capital Stock | 15,949 | 25,815 | 7,924 | 5,595 | 3,781 | | | Repayment of Debt | (658,601) | (431,355) | (385,955) | (266,038) | (4,569) | | Repurchase of Capital Stock | (47,021) | (16,576) | (67,841) | (5,609) | (1,167) | | Payment of Cash Dividends | - | - | (3,354) | (3,600) | - | | Other Financing Charges, Net | 1,875 | (2,594) | 640 | 742 | - | | Cash from Financing Activities | (30,098) | 43,690 | (36,086) | (123,010) | 37,451 | | | | Effect of Exchange Rate Changes | 8,586 | 2,568 | (6,608) | (14,159) | (5,613) | | Net Change in Cash | 32,887 | 27,979 | (42,561) | (66,589) | (3,105) | | | Cash at Beginning of Year | 58,352 | 32,505 | 75,066 | 141,655 | 144,792 | | Cash at End of Period | 91,239 | 60,484 | 32,505 | 75,066 | 141,687 | | | |
