KANA Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, announced today that CEO Michael Fields will present at the B. Riley & Co. 9th Annual Las Vegas Investor Conference at 9:00am PDT on Thursday, April 3rd, 2008. To listen to the presentation live, or to listen to a replay, please visit the investor relations portion of the KANA website at www.kana.com.

About KANA

KANA is a world leader in multi-channel customer service. KANA's integrated solutions allow companies to deliver consistent, managed service across all channels, including email, chat, call centers and Web self-service, so customers have the freedom to choose the service they want, how and when they want it. KANA's clients report double-digit increases in customer satisfaction, while reducing call volumes by an average of 20%. KANA's award-winning solutions are proven in more than 600 companies worldwide, including approximately half of the world's largest 100 companies. For more information visit www.kana.com.

NOTE: KANA is a registered trademark of KANA Software, Inc. All other company and product names may be trademarks of their respective owners.

Market Street Partners
Carolyn Bass or Daniel Wood, 415-445-3235
kana@marketstreetpartners.com